Axis P3367–V User Manual

AXISP3367–VFixedDomeNetworkCamera
Troubleshooting
TheIPaddresshasbeen
changedbyDHCP
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas
beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe
network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename
hasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seetheInstallationand
ManagementSoftwareCDorthedocumentAssignanIPAddressandAccesstheVideoStreamon
AxisSupportwebatwww.axis.com/techsup.
Certicateerrorwhenusing
IEEE802.1X
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe
synchronizedwithanNTPserver.SeeDate&Timeonpage49.
Theproductisaccessiblelocallybutnotexternally
RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal
featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis
product,seeNATtraversal(portmapping)forIPv4onpage52.TheroutermustsupportUPnP
TM
.
Firewallprotection
ChecktheInternetrewallwithyournetworkadministrator.
Defaultroutersrequired
CheckifyouneedtoconguretheroutersettingsfromSystemOptions>Network>TCP/IP>
Basic.
ProblemswithstreamingH.264
ProblemswithAXISMedia
Control(InternetExplorer
only)
ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX
controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.
NoH.264displayedinthe
client
CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC
ControlPanel(streamingtab).SeeAXISMediaControl(AMC)onpage13.
IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.
CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.
MulticastH.264only
accessiblebylocalclients
Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.
NomulticastH.264
displayedintheclient
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.
Installationofadditional
ActiveXcomponent
restrictedorprohibited
ConguretheAxisproducttouseaJavaappletforupdatingvideoimagesinyourbrowser.Goto
Setup>LiveViewCongandselectJavaappletunderDefaultviewer.
PoorrenderingofH.264
images
Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.
Colorsaturationisdifferent
inH.264andMotionJPEG
Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore
information.
62

Axis P3367–V Specifications

General

Total megapixels	5 MP
Maximum resolution	2592 x 1944 pixels
Supported video modes	1080p
Video formats supported	H.264, M-JPEG
Supported graphics resolutions	1440 x 900 (WXGA+)
Pan range	0 - 360 °
Tilt angle range	0 - 160 °
Camera shutter type	Electronic
Camera shutter speed	1/28000 - 2 s
Minimum illumination	0.04 lx
Field of view (FOV) angle	340 °
Sensor type	CMOS
Progressive scan	Yes
Optical sensor size	1/3.2 \
Optical zoom	- x
Focal length range	2.5 - 6 mm
Built-in HDD	No
Flash memory	512 MB
Internal memory	128 MB
Compatible memory cards	SD, SDHC
LED type	IR
Form factor	Dome
Mounting type	Ceiling
Product color	White
International Protection (IP) code	IP66
Type	IP security camera
Processor model	ARTPEC-4
Placement supported	Indoor
Connectivity technology	Wired
Interface	RJ-45
Ethernet LAN (RJ-45) ports	1
Sample rate	16 kHz
Audio system	2-way
Cabling technology	10/100Base-T(X)
Supported network protocols	IPv4/v6, HTTP, HTTPS**, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS
Power source type	PoE
Storage temperature (T-T)	-40 - 55 °C
Operating temperature (T-T)	0 - 50 °C
Storage relative humidity (H-H)	15 - 100 %
Operating relative humidity (H-H)	15 - 85 %

Weight and Dimensions

Height	103.25 mm
Weight	700 g