Axis P3367–V User Manual

AXISP3367–VFixedDomeNetworkCamera
Troubleshooting
EmergencyRecoveryProcedure
Ifpowerornetworkconnectionislostduringtheupgrade,theprocessfailsandtheproductbecomesunresponsive.FlashingredStatus
indicatorindicatesafailedupgrade.Torecovertheproduct,followthestepsbelow.Theserialnumberisfoundontheproduct’slabel.
1.InUNIX/Linux,typethefollowingfromthecommandline:
arp-s<IPaddress><serialnumber>temp
ping-l408<IPaddress>
InWindows,typethefollowingfromacommand/DOSprompt(thismayrequirethatyourunthecommandpromptas
anadministrator):
arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>
2.Iftheproductdoesnotreplyin30seconds,restartitandwaitforareply.PressCTRL+CtostopPing.
3.Openabrowserandtypeintheproduct’sIPaddress.Inthepagethatopens,usetheBrowsebuttontoselecttheupgrade
letouse.ThenclickLoadtorestarttheupgradeprocess.
4.Aftertheupgradeiscomplete(1–10minutes),theproductautomaticallyrestartsandshowsasteadygreenonthe
Statusindicator.
5.Reinstalltheproduct,referringtotheInstallationGuide.
Iftheemergencyrecoveryproceduredoesnotgettheproductupandrunningagain,contactAxissupportatwww.axis.com/techsup/
Symptoms,PossibleCausesandRemedialActions
ProblemssettingtheIPaddress
WhenusingARP/Ping
Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen
appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress
UsingARP/Pingonpage50.
Theproductislocatedona
differentsubnet
IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour
networkadministratortoobtainanIPaddress.
TheIPaddressisbeingused
byanotherdevice
DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet.
ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
Cannotlogin
WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeResettoFactoryDefaultSettingsonpage59.
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Axis P3367–V Specifications

General

Total megapixels	5 MP
Maximum resolution	2592 x 1944 pixels
Supported video modes	1080p
Video formats supported	H.264, M-JPEG
Supported graphics resolutions	1440 x 900 (WXGA+)
Pan range	0 - 360 °
Tilt angle range	0 - 160 °
Camera shutter type	Electronic
Camera shutter speed	1/28000 - 2 s
Minimum illumination	0.04 lx
Field of view (FOV) angle	340 °
Sensor type	CMOS
Progressive scan	Yes
Optical sensor size	1/3.2 \
Optical zoom	- x
Focal length range	2.5 - 6 mm
Built-in HDD	No
Flash memory	512 MB
Internal memory	128 MB
Compatible memory cards	SD, SDHC
LED type	IR
Form factor	Dome
Mounting type	Ceiling
Product color	White
International Protection (IP) code	IP66
Type	IP security camera
Processor model	ARTPEC-4
Placement supported	Indoor
Connectivity technology	Wired
Interface	RJ-45
Ethernet LAN (RJ-45) ports	1
Sample rate	16 kHz
Audio system	2-way
Cabling technology	10/100Base-T(X)
Supported network protocols	IPv4/v6, HTTP, HTTPS**, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS
Power source type	PoE
Storage temperature (T-T)	-40 - 55 °C
Operating temperature (T-T)	0 - 50 °C
Storage relative humidity (H-H)	15 - 100 %
Operating relative humidity (H-H)	15 - 85 %

Weight and Dimensions

Height	103.25 mm
Weight	700 g