Axis Q60 Series - Latest Firmware; Hardware Installation and Maintenance

AXISPTZCamera
Instructions
SDcard(ifapplicable)
Purpose:CheckSDcardperformance.ForoptimalperformanceandtoavoidacorruptdatabaseontheSDcard,followthe
recommendations.Memorycardswithastoragecapacityupto64GBcanbeusedforlocalrecordingwithremovablestorage.
TheminimumrecommendationisSDHCandSDXCcardsofspeedclass10.Forinformationaboutthelatestrecommendations,
gotoaxis.com.
Actions:
•GotoSettings>System>Storage>Recordingsandviewonerecording.Makesureitisintact.
•CheckthestatusoftheSDcard.GotoSettings>System>Storage>Onboardstorage:
1.Stopongoingrecordings
2.Removethestorage
3.ChecktheSDcard
4.Repair,ifneeded
•IfrecordingtotheSDcardstillfails,useext4toformatit.
•Ifalloftheactionsabovefail,contactaxis.com/support.
Latestrmware
Purpose:Makesurethatthecameraisuptodateandhasitsfullpotential.
Werecommendyoutorunthecamerawiththelatestrmware.
Firmwareoptions:
Axisoffersproductrmwaremanagementaccordingtoeithertheactivetrackorthelong-termsupport(LTS)tracks.Beingonthe
activetrackmeanscontinuouslygettingaccesstoallthelatestproductfeatures,whiletheLTStracksprovideaxedplatformwith
periodicreleasesfocusedmainlyonbugxesandsecurityupdates.
Usingrmwarefromtheactivetrackisrecommendedifyouwanttoaccessthenewestfeatures,orifyouuseAxisend-to-endsystem
offerings.TheLTStracksarerecommendedifyouusethird-partyintegrations,whicharenotcontinuouslyvalidatedagainstthe
latestactivetrack.WithLTS,theproductscanmaintaincybersecuritywithoutintroducinganysignicantfunctionalchangesor
affectinganyexistingintegrations.
Note
Thesupportinothersystems,suchasVideoManagementSoftwaresystems(VMS),isoftendependentonthecamera
rmwareversion.Makesurethesystemsupportsthecamera’srmware.
Actions:
•Checkaxis.com/support/rmware,orcheckwiththeVMSprovider,forthelatestavailablermware.
•Ifthereisalaterrmwareversionthantheoneinstalledonthecamera,downloadandinstallit.
Upgradejustonecamerainthesystem.Makesurethatthecameraisworkingproperlyinthesystemandthenupgradeall
theothercameras.
•Toavoidanupgradefailure,forexampleiftheinternetconnectionisslow,dotheupgradethroughalocalconnection.
Hardwareinstallationandmaintenance
Thefollowingtasksarerelatedtothecamerainstallationandhardware.Tomeetthelifeexpectancyofthecamera,or
evenexceedit,makesureto:
•Keepthehardwareingoodcondition.
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