Axis Q6054-E - T T T Roubleshooting Roubleshooting; Reset to Factory Default Settings; Check the Current Firmware; Upgrade the Firmware

AXISQ6054-EMkIIIPTZNetworkCamera
Troubleshooting
Troubleshooting
Resettofactorydefaultsettings
重要
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingthe
IPaddress,tothefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Pressandholdthecontrolbuttonandthepowerbuttonfor15‒30secondsuntilthestatusLEDindicator
ashesamber.See.
2.ReleasethecontrolbuttonbutcontinuetoholddownthepowerbuttonuntilthestatusLEDindicator
turnsgreen.
3.Releasethepowerbuttonandassembletheproduct.
4.Theprocessisnowcomplete.Theproducthasbeenresettothefactorydefaultsettings.IfnoDHCPserveris
availableonthenetwork,thedefaultIPaddressis192.168.0.90.
5.UsingtheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepasswordandaccess
thevideostream.
Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings Settings
Settings
> >
>
System System
System
> >
>
Maintenance Maintenance
Maintenance
andclickDefault Default
Default
.
Checkthecurrentrmware
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhen
troubleshootingaproblemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontaina
correctionthatxesyourparticularproblem.
Tocheckthecurrentrmware:
1.Gototheproductʼswebpage.
2.Clickthehelpmenu.
3.ClickAbout About
About
.
Upgradethermware
重要
Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeatures
areavailableinthenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
重要
Makesurethecoverisattachedduringupgradetoavoidinstallationfailure.
重要
Makesuretheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.
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