Axis Q6054-E - Technical Issues, Clues and Solutions

AXISQ6054-EMkIIIPTZNetworkCamera
Troubleshooting
注
Whenyouupgradetheproductwiththelatestrmwareintheactivetrack,theproductreceivesthe
latestfunctionalityavailable.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheach
newreleasebeforeupgradingthermware.Tondthelatestrmwareandthereleasenotes,goto
axis.com/support/rmware .
AXISDeviceManagercanbeusedformultipleupgrades.Findoutmoreat
axis.com/products/axis - device - manager .
このビデオを⾒るには、このドキュメントのWeb
バージョンにアクセスしてください。
www .axis.com/products/online - manual/42115#t10095327
How to upgrade the rmware
1.Downloadthermwareletoyourcomputer,availablefreeofchargeat axis.com/support/rmware .
2.Logintotheproductasanadministrator.
3.GotoSettings Settings
Settings
> >
>
System System
System
> >
>
Maintenance Maintenance
Maintenance
.Followtheinstructionsonthepage.Whentheupgradehas
nished,theproductrestartsautomatically.
Technicalissues,cluesandsolutions
Ifyoucanʼtndwhatyouʼrelookingforhere,trythetroubleshootingsectionat
axis.com/support .
Problems Problems
Problems
upgrading upgrading
upgrading
the the
the
rmware rmware
rmware
FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themost
commonreasonisthatthewrongrmwarelehasbeenuploaded.Checkthatthe
nameofthermwarelecorrespondstoyourdeviceandtryagain.
Problems Problems
Problems
setting setting
setting
the the
the
IP IP
IP
address address
address
Thedeviceislocatedon
adifferentsubnet
IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedto
accessthedevicearelocatedondifferentsubnets,youcannotsettheIPaddress.
ContactyournetworkadministratortoobtainanIPaddress.
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