AXISQ6054MkIIIPTZNetworkCamera
Troubleshooting
Colorsaturationis
differentinH.264and
MotionJPEG
Modifythesettingsforyourgraphicsadapter.Gototheadapter’s
documentationformoreinformation.
Lowerframeratethan
expected
•See.
•Reducethenumberofapplicationsrunningontheclientcomputer.
•Limitthenumberofsimultaneousviewers.
•Checkwiththenetworkadministratorthatthereisenoughbandwidth
available.
•Lowertheimageresolution.
•Logintothedevice’swebpageandsetacapturemodethat
prioritizesframerate.Changingthecapturemodetoprioritizeframe
ratemightlowerthemaximumresolutiondependingonthedevice
usedandcapturemodesavailable.
•Themaximumframespersecondisdependentontheutility
frequency(60/50Hz)oftheAxisdevice.
Performanceconsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffectthe
performance.Somefactorsaffecttheamountofbandwidth(thebitrate)required,otherscanaffectthe
framerate,andsomeaffectboth.IftheloadontheCPUreachesitsmaximum,thisalsoaffectsthe
framerate.
Thefollowingfactorsarethemostimportanttoconsider:
•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichin
turnaffectsthebandwidth.
•RotatingtheimageintheGUIwillincreasetheproduct'sCPUload.
•Removingorattachingthecoverwillrestartthecamera.
•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffects
bothframerateandbandwidth.
Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprofilescan
beusedtoensurethatstreamsareidentical.
•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateand
bandwidth.
•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframe
rate.
•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.
•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframe
rate.
•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymay
affecttheframerateandthegeneralperformance.
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