Why is my Axis Media Converter performing poorly?
Poor performance of your Axis Media Converter can stem from several factors: heavy network traffic, multiple users accessing the unit simultaneously, low-performance client devices, or the use of features like Motion Detection, Event handling, and Image rotation other than 180 degrees.
What to do if my Axis Q7401 images are too dark or too light?
If the images from your Axis Media Converter appear too dark or too light, check the video image settings to adjust the brightness and contrast.
How to fix unsynchronized audio and video on Axis Q7401 Media Converter?
To resolve unsynchronized audio and video with your Axis Media Converter, synchronize the encoder's time setting with an NTP Server.
Why is motion detection triggering unexpectedly on my Axis Media Converter?
If motion detection on your Axis Media Converter is triggering unexpectedly, it's likely due to changes in luminance. Lower the sensitivity setting to mitigate this issue.
What to do if my Axis Media Converter browser freezes?
If your browser freezes while using the Axis Media Converter, lower the image resolution to reduce the processing load.
How to resolve poor audio quality on Axis Q7401 Media Converter?
To improve poor audio quality on your Axis Media Converter, reduce the number of listeners and viewers and decrease the image resolution and compression.
What to do if the overlay/privacy mask is not displayed on my Axis Q7401 Media Converter?
If the overlay or privacy mask is not displayed on your Axis Media Converter, it may have been positioned incorrectly, or the wrong resolution may have been used while positioning it.
How to fix missing images in uploads from Axis Media Converter?
Missing images in uploads from your Axis Media Converter can occur when trying to use a larger image buffer than is actually available. Try lowering the frame rate or the upload period.
What to do if I experience distorted audio on my Axis Media Converter?
If you are experiencing distorted audio with your Axis Media Converter, check that the correct Audio Input source is selected.
What to do if my Axis Q7401 Media Converter has no audio?
If there is no audio from your Axis Media Converter, check the sound card in the PC.
General| Brand | Axis |
|---|---|
| Model | Q7401 |
| Category | Media Converter |
| Language | English |
Details about BNC, Network, I/O, Power, Audio, RS485/RS422, and SD card connectors.
Steps to access the product via a web browser, including IP address and login.
How to make the product accessible over the Internet via router configuration.
Instructions for setting the administrator password for the first-time login.
Overview of controls and layout on the Live View page.
Provides shortcuts to essential settings like Users, TCP/IP, Date & Time, Video, and Audio.
Defines video stream settings including Image, Audio, H.264, and MJPEG.
Configuration options for audio input, output, and modes (Full, Half-duplex).
Defines and accesses predefined camera views for quick steering.
Steps to install drivers for supported PTZ devices.
Generates an alarm for camera repositioning, covering, or defocusing.
Defines conditions and actions for automating product behavior.
Manages user access, anonymous login, ONVIF, IP address filtering, and HTTPS.
Manages TCP/IP settings (IPv4/IPv6), ARP/Ping, AVHS, and Dynamic DNS services.
Manages SD card and network share storage for recordings.
Resets all product settings, including IP address, to factory defaults.
Steps to upgrade the product's firmware with the latest version.
Procedure to recover the product if it becomes unresponsive after a failed upgrade.
Lists common problems, their causes, and solutions for IP address and browser access issues.
Discusses factors affecting performance like resolution, clients, events, and network utilization.
To Next Page
