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Axis Q8752-E - Contact Support

Axis Q8752-E
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AXISQ8752-EBispectralPTZNetworkCamera
Troubleshooting
Thefollowingfactorsarethemostimportanttoconsider:
Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.
RotatingtheimageintheGUIcanincreasetheproduct'sCPUload.
AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
AccessbylargenumbersofMotionJPEGorunicastH.265clientsaffectsthebandwidth.
Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.
Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.
AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.
AccessingMotionJPEGandH.265videostreamssimultaneouslyaffectsbothframerateandbandwidth.
Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.
UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.
Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.
RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.
RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationsontheVisualandThermalchannelssimultaneously
mayaffecttheframerateandthegeneralperformance.
Contactsupport
Contactsupportataxis.com/support.
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