What to do if the illuminators are not turning on when day changes into night in my Axis Q8721-E Security Camera?
If your Axis Security Camera's illuminators aren't activating as day turns to night, first, ensure that all connections are properly established. Then, verify that the day/night sensor is correctly positioned to monitor daylight changes.
What to do if my Axis Security Camera moves, but is unresponsive to commands?
If your Axis Security Camera moves but doesn't respond to commands, verify that the PTZ functionality is enabled. Also, check that the RS-485 cable is intact and correctly connected.
What to do if my Axis Q8721-E does not move?
If your Axis Security Camera does not move, make sure that the power supply cable is intact and connected correctly. The pan/tilt is disabled during the de-icing process.
General| Model | Axis Q8721-E |
|---|---|
| Environment | Outdoor |
| Frame Rate | Up to 30 fps |
| Sensor Type | CMOS |
| Lens Type | Varifocal |
| Day/Night | Yes |
| Compression | H.264, H.265, Motion JPEG |
| Pelco D Protocol | Yes |
| Type | PTZ Network Camera |
| Resolution | 4K (3840 x 2160) |
| Sensor Size | 1/2.8" |
| Aperture | F1.5 |
| Pan Range | 360° |
| Tilt Range | ± 90° |
| Ethernet Ports | 1 |
| Power Supply | PoE |
| Operating Temperature | -40 °C to 50 °C |
| Operating Conditions | Indoor/Outdoor |
| Ingress Protection | IP66 |
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