Axis TW1201 - Dashboard; General Troubleshooting Steps

Axisbodywornsolution
Troubleshooting
Dashboard
TheDashboard
givesyouanoverviewofyourdevicesandsystemhealth.Italsohighlightsanyissuesthatrequireattention.Ifthereareany
issuesthepagegivesyoueasyaccessandhelptoxtheproblem.
Detailsaboutanyissueisshownwhenyouhovertherespectivedeviceinthelist.
Generaltroubleshootingsteps
Ifyou’renotsurewhat’scausingtheproblemwithyourbodywornsystem,oneofthefollowingactionsmayhelp:
Camera
1.Restartthebodyworncamera.
-Ifthecameraisdocked,undockthecameraanddockitagain.
-Ifthecameraisundocked,usethepowerbuttontoturnitoff,andthenturnitbackonagain.
2.Upgradethebodyworncamerawiththelatestrmware,seeUpgradesystemrmware.
3.DockthecameraandremoveitfromthesystemthroughAXISBodyWornManager.Thisresetsthecameratofactory
default.Addthecameratothesystemagain.SeeResetcamera.
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