Troubleshooting
General
Problem Cause Action
Unit will not turn on
(no power)
Yellow wire not connected or incorrect voltage
Red wire not connected or incorrect voltage
Check connections for proper voltage (11~16VDC) .
Black wire not connected Check connection to ground.
Fuse blown Replace fuse(s).
Unit has power
(but no sound)
Speaker wires not connected Check connections at speakers.
One or more speaker wires touching each
other or touching chassis ground
Insulate all bare speaker wires from each other and
chassis ground.
Unit blows fuse(s)
Yellow or red wire touching chassis ground Check for pinched wire.
Speaker wires touching chassis ground Check for pinched wire.
Incorrect fuse rating Use fuses with correct rating.
Unit has audio
(but no video)
Parking brake safety circuit not connected
Parking brake not applied
Check connections at parking brake.
Apply parking brake as described on page 22.
No SD or rear camera
video output
Video output is not supported for SD mode or
rear camera input
Choose Tuner, Disc, operation of iPod, USB, A/V 1 or
A/V 2 source to display video output.
No video display
(when in reverse)
Reverse circuit not connected
Vehicle is not in reverse
Check connections at reverse lamp.
Select reverse gear.
DVD does not start
playback
Physical defect in media
Wrong region
Check media for scratches.
Use discs labeled "Region 1" or "All" only.
IR remote does not work Dead battery Replace battery.
Excessive skipping
Unit is not mounted correctly Check mounting sleeve.
Physical defect in media Check media for scratches.
Invalid Disc appears
on display or ERROR 2
flashes on LCD
Focus error
Disc is in upside down
Disc type/content is not compatible
Press EJECT. If the problem persists, press RESET locat-
ed behind the front panel as described on page 10.
Invalid Region appears on
display or Wrong Region
flashes on LCD
Region code error Use only DVD's labeled “Region 1” or “All” only.
Please keep your original sales receipt and be prepared to provide this receipt in
the event you require service, as your original receipt is considered the best proof
of purchase and indicates the date you purchased your Axxera product.
Dealer Name
Dealer Phone
Purchase Date
Register your product online at www.axxeraaudio.com.
For Your Records
Register Your Product
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