Azdome M17 - Faq

Q1:CameradoesnotturnON?
1.UsetheMiniUSBCableandyoursmartphone’sUSBcharger.
Nowplugitintoyourhome’s110Vwalloutlet.
2.Whenyouplugitin,thecamerashouldturnON.IfNOT,then
pressthePowerButtonOncetoseeifitturnsON?Ifitstilldoes
NOTturnON,thenremovethememorycard.
3.Keepthecamerapluggedin.NowPresstheRESETbution
(Locatedatthebotiom)ONCEwithapen’stiporapaperclip.
NowthecamerashouldturnON.Ifitstilldoesn’tturnON,then
pleaseCONTACTUS.
11.FAQ
27 28
Q2:CameraturnsON/OFFfrequentlyautomatically?
Pleaseresetyourcamera.Tryupdatingthefirmwareagainto
Q3:Error/Message“ CardFull”
Formatcardbygoingintosystemsetings>format>0K>
SelectFormat>0K.ThenGotoVideoModesetings>Loop
Recording>ChooseeitherI-min,3-min,5-min.Thiswillallow
loopcyclefunctiontobeturnONanditwillkeeprecording
overandover.
NOTE：Formatingwilldeleteallthedatafromthememory
card.
Q4:Myoldestvideofilesaremissing?
seeifthisfixestheissue.Ifstillhavingissue,pleasereachout
tocustomercare.
Q6:Videoisfuzzy?
Pleasemakesurethelensofthecameraiscleanandthereisno
dirtorgreaseonthewindshieldalso.Ifthelensisoutoffocus,
weareextremelysorryinadvance.Thiscanbeamanufacturing
defect.Pleasesendusanemailwithascreenshotorasample
videosowecangetthisresolvedforyouASAP.
YourAZDOMEDashCamhasLoopCycleRecording.Whenitis
settoeither1,3or5-mins,itwilldeleteoldestfilesandrecord
newerfilesoverandoverwhenthememorycardisfull.
Totestagain:Setthedateandtimecorrectly,thenFORMAT
thememorycard,thendothecontinuousrecordingtestagain
andcheckifallvideosarepresent.
Q5:CameragetsHOT?
Itisnormalforyourcameratorunslightlyhot.Duetoitis
recordingvideoathighspeed,thedashcammaybehotduring
using.(nomorethan158°F/70ºC).
Q7:CameraLocksmanyvideosautomatically?
PleasemakesureyouchangeyourG-sensorsetting.Ifyou
choosehighersettingthenitcantriggerevenwithsmaller
bump.Thissettingdependsontypeofcarortruckyouare
drivingandhowmuchvibrationyourcar/truckiscreating
basedonsuspensionsandroadcondition.
Q8:Camerashowing"MemoryError"?
1.PleasemakesurememorycardisatleastClass10,U3and