Azdome M63 - Advanced Troubleshooting; Resolving Video Quality and Stability Issues; Camera Temperature and Date;Time Correction; Loop Recording and Playback Performance

exactlyreal.Pleasetrustus.WehavesoldthousandsofAZDOMEDash
Camera’sandtheydoNOTlag,westandbyourproductandwedoextensive
testing.Somecustomerssimplythinksthecameraisbadornotstable,but
thatis
NOTthecasehere.It’stheMemoryCardIssue.PleaseCONTACTUSandwe
arededicatedinresolvingthisforyouASAP.
Q：Videoisfuzzy
Pleasemakesurethelensofthecameraiscleanandthereisnodirtorgrease
onthewindshieldalso.Ifthelensisoutoffocus,weareextremelysorryin
advance.Thiscanbeamanufacturingdefect.Pleasesendusanemailwith
ascreenshotorasamplevideosowecangetthisresolvedforyou.
Q：CameragetsHOT
Itisnormalforyourcameratorunslightlyhot.WorkingTemperature：
-20℃~+70℃
Q：Dashcamalwaysturnon/offautomatically.
PleaseRESETdashcamandupdatethefirmwaretofixtheproblem,ifdoesn’t
workpleasecontactus.
Q：Thedate/timealwayschanged.
Pleasegotocamera󶙔ssystemsettings>TimeZoneSetting>Setyourcorrect
Home > Manuals
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Q：MyVideoplaybackonPCislagging.
Youareviewinghigh-bitrateversionofvideofiles.SlowerPCmayhave
problemwithfasterdataprocessing.Pleaserecordvideosatlowerresolution
andtryagain.Contactusifproblemstillpersists.

DISCLAIMER
Thevideos/picturestakenbyCardashcamisonlyforareference,wedon’t
takeanyresponsibilityduetodata-lossintheabnormalcircumstances.
Specialversion:Thedevicewillrecordsfilesinnormalrecordingstatus.Butin
thefollowingsituation,itwillleadtofilestobedamagedorlost;
1.IfpullingouttheTFcardintherecordingstatus,finalvideofileswillbe
damagedorlost.
2.Ifthereisillegalblackoutintherecordingstatus,finalvideofileswillbe
damagedorlost.
3.Ifthereisadestructivecollisionintherecordingstatus,videoandaudio
fileswillbedamagedorlost.
4.IfthereisadestructivecollisionintherecordingstatusleadingtoMemory
cardloose,videoandaudiofileswillbedamagedorlost.

Notice
Thisproductcomplieswiththeradiointerfacerequirementsofthe
EuropeanCommunity.
Thissymbolmeanstheproductmustnotbediscardedashousehold
waste,andshouldbedeliveredtoanappropriateandrecyclinghelpsprotect
shouldnowturnONautomaticallyandstartrecording.Ifstillerrorplease
contactus.
Q：CameraFreezing/LaggingorCrashing.
Ifyourcameraisfreezing,laggingordoesNOTrecordvideoaftersome
secondsetc.whileoperating:ThenitistheMemoryCardIssue.Eitheryouare
usingtheWRONG,FAKEorBADMemoryCard.(PleasebeawareoftheFake
Onesoutthere.IfyouhavepurchasedyourmemorycardfromeBayorany
thirdpartyselleronlinethenitismostlikelyafakeone,eventhoughitlooks
timezone>OKtoconfirm.Thedate/timewillupdatedwhengetGPSsignal.
Q：Myoldestvideofilesaremissing
AZDOMEDashCamhasfunctionLoopRecording.Whenitissettoeither1,3,
5-mins,itwilldeleteoldestfilesandrecordnewerfilesoverandoverwhen
thememorycardisfull.
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