C) Another option when opening software, it may be empty and asking to
plug-in your device:
It means, that the software cannot find the Azeron device.
First of all, make sure you have plugged in the USB cable fully in the Cyro.
Another possible solution is to close the software, unplug USB cable, wait
until Windows no longer see the device, then plug in back the USB cable
(make sure you are plugging in the USB directly in PC and not via USB hub!
So that it has enough power), open the software again.
If the PC still doesn’t recognize your Cyro, it could be that firmware
installation have gone wrong, please contact Azeron support via email
info@azeron.eu or have a chat in Azeron Discord and together we will get
it back up and running.