13
IOM
Baccara landscape | solenoids
Problem Cause Check Solution
The controller does
not perform flushing
(Automatic or Manual)
1. No water 1. Check the inlet pressure
and the system flowrate
1. Make sure that the water
supply (or the pump) is on.
2. Empty Battery 2. Check the battery 2. Replace the battery
3. Incorrect DP settings -
High
3. Check the DP across the
filtration system.
If it is lower than the
setting, make sure it is
increasing over time.
If not check the filters
integrity.
3. Lower the DP setting to
appropriate valve for the
specific water quality and
dirt load.
4. No control pressure 4. Check the control tubes
filter for clogging
4. Clean the control tubes
filter
The controller backwashes
constantly
1. Incorrect DP settings - Low 1. Check if the DP is set too
low
1. Set the DP to 0.5 bar
2. Sensor not zeroed 2. Disconnect the upstream
and downstream tubes
and check that the
pressure indicated in the
octopus app is 0
2. Disconnect the upstream
and downstream tubes
and perform ‘Zero offset’
from the advanced
settings screen
Valve does not
open / close
1. The valve number selected
is incorrect
1. Check the valve number 1. Select the correct valve
number
2. Faulty solenoid 2. Check the solenoid 2. Replace the solenoid
3. No control pressure 3. Check the control tubes’
filter for clogging
3. Clean the control tubs’
filter
4. Faulty flushing valve 4. Check the valve 4. Service or replace the
valve
Valves open instead of
closing and close instead
of opening
1. Solenoid valves in reverse
polarity
2. check if the solenoids
are connected in reverse
polarity
3. Reverse the solenoids
connections polarity
TROUBLESHOOTING
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