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General troubleshooting
Problem Possible causes What to do
Technical problems
Fuse blown or the circuit
breaker acted.
Replace fuse or rest circuit breaker.
Remove any other appliances sharing the
same circuit with the dishwasher.
Power supply is not turned
on.
Make sure the dishwasher is turned on
and the door is closed securely.
Make sure the power cord is properly
plugged into the wall socket.
Water pressure is too low. Check that the water supply is connected
properly and the water is turned on.
Dishwasher does
not start.
Door of dishwasher not
properly closed.
Make sure to close the door properly and
latch it.
Kink in the drain hose. Check the drain hose.
Filter clogged. Check the coarse filter (see section
“Cleaning the filter”).
Water not
pumped from
dishwasher.
Kitchen sink clogged. Check the kitchen sink to make sure it is
draining well. If the problem is the kitchen
sink not draining, you may need a
plumber rather than a service engineer for
dishwashers.
General problems
Improper detergent. Use only the special dishwasher detergent
to avoid suds. If this occurs, open the
dishwasher and let the suds evaporate.
Add 1 gallon of cold water to the tub.
Close and latch the dishwasher then start
the rapid wash cycle to drain out the
water. Repeat if necessary.
Suds in the tub.
Spilled rinse aid. Always wipe up rinse aid spills
immediately.
Stained tub
interior.
Detergent with colorant
was used.
Make sure that the detergent is one
without colorant.
White film on
inside surface.
Hard water minerals. To clean the interior, use a damp sponge
with dishwasher detergent and wear
rubber gloves. Never use any other
cleaner than dishwasher detergent for the
risk of foaming or suds.
The affected items are not
corrosion resistant.
A program was not run
after dishwasher salt was
added. Traces of salt have
gotten into the wash cycle.
Always run the rapid wash program
without any crockery in the dishwasher
after adding dishwasher salt.
There are rust
stains on
cutlery.
The lid of the softener is
loose.
Check the lip. Ensure the fix is fine.
Noise
Knocking noise
in the wash
cabinet.
A spray arm is knocking
against an item in a
basket.
Interrupt the program and rearrange the
items which are obstructing the spray
arm.
Rattling noise in
the wash
cabinet.
Items of crockery are
loose in the wash cabinet.
Interrupt the program and rearrange the
items of crockery.
Knocking noise
in the water
pipes.
This may be caused by on-
site installation or the
cross-section of the piping.
This has no influence on the dishwasher
function. If in doubt, contact a suitably
qualified plumber.
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