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TROUBLE SHOOTING GUIDE
2
Problem Probable Cause Remedy
Game not coining up.
Enter Diagnostic Menu to see
if display shows COIN quickly
when coin is inserted.
Ensure game makes sound
when coin switch is triggered.
Game set to large amount of
credits per game.
If Coin Input stays ON
Check coin switches—both should be wired nor-
mally open. If one switch is “closed” the other will
not work either. Check wiring to NewGen Board.
(AACBL4A-DOOR, AACE6928)
Check N1 Menu - Ensure Coins/Credits per Play
is set as desired. Default = 4.
Replace faulty Newgen Board. (AANEWGEN1-
RBN)
No Sound
(2 speakers in game)
Volume set to zero in menu.
Disconnected, loose or bro-
ken wires.
Faulty speaker.
Enter N2 & N3 Menus and verify:
Game Volume & Attract Volume is not zero
Check connections from speakers to Newgen
board.
Cables # AACE8811, AACE6901, and
AACE6908
Replace speaker. AACE8811
Menu Buttons do
not work.
Swap connectors at the 2
buttons.
Pinched, broken, or
disconnected wiring
Main board faulty.
Replace button if problem stays with button.(AAPB2700)
Inspect crimp to ensure good connection.
Check connections from menu buttons to main board.
Check continuity on wires. (AAPB2700, AACE6913)
Replace Newgen Board. (AANEWGEN1-RBN)
Pull Handle does not
work
Mechanical Issue with
Handle
Most mechanical parts inside the handle mechanism are difficult to replace
because of the tension put on the many springs inside.
We recommend replacing the entire mechanism for any mechanical issue.
Replace part # A5HA8500
Pull Handle does not
work
Switch does not work
The pull handle will start the circle
lights spinning. There is a menu
timeout option that will also start
the wheel lights without the need
for the handle to be pulled.
Disconnected, loose or broken
wires.
Enter N21 Menu to see if display
shows HANDLE when pressed.
Faulty switch
Switch wires should be connected “normally
closed”
Check connections from switch to J21 on
Newgen board. Cable # AACE6900
Display should show HANDLE when handle is
pulled.
Replace switch with the spare on assembly
Problem Probable Cause Remedy
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