Bay-Tek AXE MASTER - User Manual

Questions and Answers

D
Dominique ColeAug 16, 2025
How to troubleshoot no power on Bay-Tek AXE MASTER?
- R
  Rebecca WarrenAug 16, 2025
  If your Bay-Tek Arcade Game Machine has no power and no lights, check the following: * Ensure the game is plugged into a working wall outlet. * Reset the power strip breaker switch or building circuit breaker. * Replace the Line Filter (Part # A5FI9010). * Change the plug position or replace the power strip if a section does not work (Part # A5OU5000). Check the rocker switch on the power strip. * Refer to the wiring diagram and check connections, reseating cables from the line filter to the outlet strip (Cables # CE29003, CE29002, and CE29000). If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
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Rebecca CaseAug 21, 2025
What to do if the dollar bill acceptor is not working on Bay-Tek AXE MASTER?
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  Elijah RiosAug 22, 2025
  If the dollar bill acceptor on your Bay-Tek Arcade Game Machines is not functioning, consider the following: * Ensure the Bill Acceptor is set to “Always Enable”. * Important: Only a 12 Volt DC DBA should be installed (Model # AE 2454 U5E Part # A5AC9101). To troubleshoot: * The acceptor should cycle the stacker at game power up. If not, check cable connections. * Refer to “How to Clean Bill Acceptor” or clean with a bill reader cleaning card (A5CC9000). * Check the wiring from the bill acceptor to the I/O Aux Board (AACE29014). Repair or replace the wiring harness, ensuring wires are secure in connectors. * Refer to the troubleshooting section of the dollar bill acceptor manual included with the game or the diagnostics label on the back of the unit.
B
Brian AndrewsAug 26, 2025
Why are tickets not dispensing correctly on my Bay-Tek AXE MASTER Arcade Game Machines?
- V
  vjacksonAug 26, 2025
  If tickets are not dispensing correctly on your Bay-Tek Arcade Game Machines because the tickets on the monitor do not match the tickets coming out of the game, try these steps: * Blow dust from the sensor and clean it with isopropyl alcohol. * Replace the dispenser with a working one to isolate the problem (A5TD1). * Flip the tickets and load them upside-down to have the large cut notch toward the opto sensor. * Check connectors from the ticket dispensers to the I/O Aux board and check for continuity using cables AACE29022 or AACE29023. * Swap the I/O Aux board with the other player side, making sure to change the dipswitch settings (Left side both off, Right side dip 1 is on, 2 is off). Replace the I/O Aux Board (Part # AACB9605-CBL).
R
Ronald HancockAug 31, 2025
What causes the monitor to be on but everything else off on Bay-Tek AXE MASTER Arcade Game Machines?
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  Jennifer GuerreroAug 31, 2025
  If the monitor is on but everything else is off on your Bay-Tek Arcade Game Machines, it could be due to: * The power supply being unplugged. * The rocker switch being off. * The power supply shutting down because of a 12 V overload. * A faulty power supply or a faulty Power Distribution Board. To resolve this: * Ensure the power supply is plugged into the power strip. * Make sure the rocker switch is set to ON. * See the power supply diagnostics to isolate the bad component. A bad motor or 12-volt short could cause this. * Replace the Power Distribution Board (AACB5156).
R
russelldanielSep 6, 2025
Why am I getting a 'Low Tickets' message on my Bay-Tek AXE MASTER Arcade Game Machines?
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  robertrodgersSep 6, 2025
  If you are getting a 'Low Tickets' message on the monitor of your Bay-Tek Arcade Game Machines, it could be due to: * Tickets are empty in the ticket tray. * A faulty cable. * Disconnected, loose, or broken wires. * A faulty low ticket switch. * A faulty I/O Aux Board. To resolve this: * Load tickets into the tray and ensure the tickets hold down the micro switch wire. * Check connectors from the low ticket switches to the Newgen board and check for continuity using cables AACE29022 or AACE29023. * Inspect the switch and replace it if needed (AASW200). * Swap the I/O Aux board with the other player side, making sure to change the dipswitch settings (Left side both off, Right side dip 1 is on, 2 is off). Replace the I/O Aux Board (Part # AACB9605-CBL).
K
Kendra MitchellSep 9, 2025
Why are the meters not working on my Bay-Tek AXE MASTER?
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  Eugene JohnsonSep 9, 2025
  If the meters are not working on your Bay-Tek Arcade Game Machines, it could be due to: * Incorrect number of tickets being dispensed. * Disconnected, loose, or broken wires. * A faulty counter. To resolve this: * Check ticket values in the menu. * Refer to the wiring diagram and check connections, reseating cables from the meters to the I/O Aux Board (Cables # CE29021, CE29013 and AACO1000). * Replace the counter (AACO1000).
J
John HatfieldSep 12, 2025
What to do if the menu buttons are not working on Bay-Tek Arcade Game Machines?
- R
  Raven YangSep 12, 2025
  If the menu buttons on your Bay-Tek Arcade Game Machines are not working, try the following: * Swap the connectors at the 2 buttons. * Check for pinched, broken, or disconnected wiring. * The I/O Aux board may be faulty. * Replace the button if the problem stays with the button (AAPB2700). * Inspect the crimp to ensure a good connection. * Check connections from the menu buttons to the left I/O Aux Board and check cables (AAPB2700, AACE29021). * Swap the I/O Aux board with the other player side, making sure to change the dipswitch settings (Left side both off, Right side dip 1 is on, 2 is off). Replace the I/O Aux Board (Part # AACB9605-CBL).
M
Mary NelsonNov 17, 2025
Why is there no sound coming from my Bay-Tek Arcade Game Machines?
- S
  stephencallahanNov 18, 2025
  If there is no sound from your Bay-Tek Arcade Game Machines, the possible causes are: * Volume set to mute in the menu, or game/attract volume set to zero. * Disconnected, loose, or broken wires. * No 12 Volts DC to Audio Amplifier Boards on CE29012. * Faulty speaker. To resolve this: * Enter the Main Menu and ensure that Game Volume & Attract Volume are not set to zero and that Mute is set to OFF. * Refer to the wiring diagram and check connections, reseating the audio cable from the motherboard to the speakers (Cables # A5CE2300, A5SP10001, A5CEAU010, CE29038, CE29037, CE29039, CE29040, AACE8811). * Unplug the audio cable (A5CE2300) from the motherboard and plug it into an MP3 player or phone to see if music is amplified and comes out of the speaker. If yes, the motherbo...
L
Lisa Flores DVMNov 27, 2025
How do I fix a Bay-Tek AXE MASTER Arcade Game Machines that is not coining up?
- J
  Justin BrownNov 27, 2025
  To address a Bay-Tek Arcade Game Machines that is not coining up: * Look for communication and power on the I/O Aux Board for that player. * Ensure the game makes a sound when the coin switch is triggered. * Check if the game is set to a large amount of credits per game. * If the Coin Input stays ON, refer to the “I/O Aux Board Issue” diagnostic section. * Check coin switches—both should be wired normally open. If one switch is “closed,” the other will not work either. * Check wiring to the I/O Aux Board (AACBL4A-DOORA, AACE29022 or AACE29023). * Check the Game Setup Menu to ensure Credits are set to the proper value. * Ensure only 5 volts are on the coin switch green and black wires. * The I/O Aux board may be faulty. Swap the I/O Aux board with the other player side, m...

Summary

FACTORY CONTACT INFORMATION

WELCOME TO AXE MASTER

GAME INSPECTION

Inspect game for damage, loose, or missing parts upon arrival.

GAME SPECIFICATIONS

SAFETY PRECAUTIONS

Outlines critical safety notices, dangers, warnings, and cautions for game operation.

AXE MASTER SETUP

TOOLS AND INITIAL ASSEMBLY

Lists necessary tools and outlines the first steps of unpacking and assembling the game.

AXE MASTER SETUP COMPONENT DIAGRAMS

MAIN CABINET COMPONENTS DIAGRAM

Labeled diagram illustrating major parts of the main cabinet assembly.

FRONT AND SIDE COMPONENTS DIAGRAM

Labeled diagram of front console, side panels, and associated parts.

AXE MASTER SETUP COMPONENT DIAGRAMS (DETAIL)

AXE, POLE, AND WIRE COVER COMPONENTS

Labeled diagram showing axe assemblies, pole assemblies, and wire covers.

HOW TO PLAY

CARD SWIPE SYSTEM INSTALLATION

CONNECTION OPTIONS AND MENU CHANGES

Details connection methods and menu adjustments for card swipe systems.

MAIN MENU FUNCTIONS

MENU NAVIGATION AND BASIC OPTIONS

Explains how to access and use main menu options like mute and credits.

AUDIO; ATTRACT SETTINGS MENU

AUDIO VOLUME AND ATTRACT TIME CONFIGURATION

Adjusts game audio, attract audio volumes, and attract mode timing.

PAYOUT SETTINGS MENU

CREDITS, REDEMPTION, AND TICKET CONFIGURATION

Sets up game credits, redemption types, and basic ticket payouts.

GAME SETTINGS

GAME MODE AND TARGET POINT CONFIGURATION

Configures game mode, axes per round, and point values for target hits.

GAME SETTINGS CONTINUED

AXE HIT SCORING AND BOUNCE OPTIONS

Adjusts scoring multipliers, points for non-stick hits, and leaderboard settings.

CAMERA CALIBRATION MENU

MANUAL CAMERA POSITION ADJUSTMENT

Guides manual fine-tuning of camera position for accurate axe targeting.

CAMERA CALIBRATION MENU (AUTO CALIBRATION)

AUTOMATIC CALIBRATION AND OFFSET SETTINGS

Instructions for auto-calibration and setting camera offsets for precision.

GAME STATISTICS MENU

GAME PLAY, TIME, AND TICKET STATISTICS

Tracks overall game performance, player times, and ticket dispensing data.

GAME DIAGNOSTIC MENU

ACTUATOR, CONVEYOR, AND LIGHTING DIAGNOSTICS

Controls and tests game components like actuators, conveyors, and lights.

BOARD STATUS AND BUTTON INPUTS

Monitors status of control boards and inputs from player buttons.

ESTIMATED TICKET PAYOUT

CIRCUIT BOARD LAYOUT

MOTHERBOARD LAYOUT

WIRING DIAGRAM: RIGHT SIDE

RIGHT SIDE WIRING DETAILS

Diagram of wiring for coin switches, UCL connector, and ticket dispenser on the right.

WIRING DIAGRAM: LEFT SIDE

LEFT SIDE WIRING DETAILS

Diagram of wiring for coin switches, UCL connector, and ticket dispenser on the left.

COMMUNICATION WIRING DIAGRAM

AXE EJECTOR MOTOR WIRING DIAGRAM

CONVEYOR MOTOR WIRING DIAGRAM

POWER DISTRIBUTION BOARD WIRING

BUTTON WIRING DIAGRAM

PROTECTION WALL WIRING DIAGRAM

GAME LIGHTING WIRING DIAGRAM

SOUND WIRING DIAGRAM

AC POWER IN WIRING DIAGRAM

MB13 MOTHERBOARD DIFFERENCES

MOTHERBOARD HARDWARE DIFFERENCES

Details differences in power connectors, capacitor location, M.2 drive, and jacks compared to MB12.

TROUBLESHOOTING GUIDE: POWER AND ACCEPTOR ISSUES

NO POWER AND MONITOR PROBLEMS

Addresses issues with the game having no power or the monitor not displaying correctly.

BILL ACCEPTOR AND METER MALFUNCTIONS

Guides on troubleshooting bill acceptor errors and meter reading inaccuracies.

TROUBLESHOOTING GUIDE: COIN-UP AND SOUND ISSUES

GAME NOT COINING UP AND NO SOUND

Solves problems with coins not being accepted and lack of audio output from the game.

I;O AUX BOARD AND CONNECTION ISSUES

Troubleshoots problems with the I/O Aux board, communication LEDs, and cables.

TROUBLESHOOTING GUIDE: TICKET AND BUTTON ISSUES

TICKET DISPENSING AND MENU BUTTON PROBLEMS

Fixes issues with incorrect ticket amounts and unresponsive menu buttons.

LOW TICKET MESSAGE AND SWITCH INPUTS

Addresses low ticket messages and problems with low ticket switches.

TROUBLESHOOTING GUIDE: MONITOR AND CONVEYOR ISSUES

MONITOR NOT WORKING AND CABLE PROBLEMS

Solves monitor display failures and issues with related cable connections.

LED STRIPS AND REVERSED CONVEYOR MOVEMENT

Troubleshoots malfunctioning LED strips and conveyor belts running backward.

AXES NOT SCORING

CAMERA BLOCKAGE AND CONNECTION DIAGNOSTICS

Addresses scoring errors due to camera blockage or motherboard communication issues.

AXES NOT EJECTING

POWER SUPPLY DIAGNOSTICS

VERIFYING POWER AND MOTHERBOARD INPUT

Checks power supply output and ensures correct voltage reaches the motherboard.

ISOLATING POWER SUPPLY SHORTS

Method to identify and resolve power supply shorts by minimizing load on components.

BILL ACCEPTOR DIAGNOSTICS

DIPSWITCH SETTINGS

HOW TO REPLACE TARGET PINS

BLANKING PLATES AVAILABLE

Lists available blanking plates for different configurations like bill acceptors or coin mechanisms.

HOW TO REPLACE MONITOR

HOW TO TENSION CONVEYOR

HOW TO ADJUST CONVEYOR GUARD

Instructions for adjusting the conveyor guard to prevent finger pinching by the roller.

HOW TO REPLACE CONVEYOR MOTOR

HOW TO CHANGE SOFTWARE ON MB12

HOW TO CHANGE SOFTWARE ON MB13

DECAL DIAGRAM

PARTS LIST

PARTS LIST AND PICTURES

PARTS IDENTIFICATION THROUGH IMAGES

Visual guide showing pictures of various game parts for easy identification.

REPAIR;MAINTENANCE LOG

MAINTENANCE AND REPAIR TRACKING

A log to record performed maintenance, ordered parts, and miscellaneous notes.

TECHNICAL SUPPORT AND WARRANTY

SPARE PARTS AND TECHNICAL ASSISTANCE

Information on purchasing spare parts and obtaining technical support for game issues.

WARRANTY OPTIONS AND SERVICE INFORMATION

Details the game's warranty period, conditions, and how to request service.

Bay-Tek AXE MASTER Specifications

General

Brand	Bay-Tek
Model	AXE MASTER
Category	Arcade Game Machines
Language	English

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