CUSTOMER CARE
FAQs
What parts of the appliance can be
the grillpan can be cleaned in a
dishwasher, as can oven shelves and
shelf guides.
What parts must NOT be cleaned in
control knobs and any cast iron items
must not be cleaned in a dishwasher,
they should be cleaned with hot soapy
water and a nylon brush once they
are cool enough.
electricity supply back on and re-set
any programmer/clock to the correct
time of day.
My oven is a single combined
oven and grill - can I use both
functions together?
Why is there condensation on
the doors?
air meeting a cooler surface (i.e. the
it, but you can minimise it when it
happens by doing the following:
o Pre-heat the oven at a high
temperature before putting
food in the oven, and cover the
food you are cooking wherever
possible.
o Whenever you can, cook wet
foods at higher temperatures.
o Don’t leave food in the oven to
cool down.
produce condensation when the oven
is cooling down with food inside.
Should the cooling fan continue to
run once the appliance has been
can always touch the control knobs to
make temperature adjustments, and
turn your appliance off.
Call Customer Care for a Service
Engineer’s visit if:
a particular temperature - the thermostat
may need replacing.
The Cooling fan fails to work.
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