Business Gates Srl is not liable for any delays in carrying out work under
warranty.
Delays or failure to provide payment, even partial, of the supply shall
suspend any warranty.
The warranties do not give the Customer any right to suspend or delay
payments, which in each case will be made in the forms and methods
established when the order is placed (and specied in our written order
conrmation).
Furthermore, Business Gates Srl reserves the right to void the warranty
of the products sold if:
• labels or plates bearing the logo of the manufacturer and the serial
number or code have been erased or removed;
• the product shows signs of wear, meaning it has been altered or
subjected to mechanical processes not authorised by the Business
Gates Srl;
• the product has been used in a manner inconsistent with the
instructions provided, or for purposes other than those for which it
was designed.
The warranty applies exclusively to the direct customer of Business
Gates Srl. Anyone with equipment that meets the expected requirements
and as above but has not purchased it from Business Gates Srl but from
other Companies (retailers, installers and manufacturers of all types)
must contact their Supplier for the warranty.
Customer returns of the faulty product:
The product considered defective must be sent to the address of the
Business Gates Srl free of any expense.
Repair by Business Gates Srl of the defective product:
In the event that out technical inspectors see if t to apply the warranty,
the product will be repaired or replaced; otherwise, the repairs will be
made at the expense of the Customer and no estimate provided unless
specically requested.
The cost of labour, disassembly, reassembly, transport for external
intervention of our staff and return of the repaired or replaced products
shall be borne by the customer when the warranty is applied.
These conditions are understood to be fully accepted by the Customer.
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