General conditions of warranty
The warranty on products sold by the Business Gates Srl lasts twenty
four months from the shipping date of the material.
The obligation of the warranty on equipment manufactured or sold
by Business Gates Srl, as identied by the BGates brand, covers the
replacement or repair of parts that at our sole discretion prove to be
affected by factory defects or vices.
The warranty excludes all parts typically subjected to sliding or rolling
friction and wear. It also excludes warranty on parts potentially subject
to oxidation or corrosion if not properly used or maintained (collectors,
conductors and contacts made of copper or metal alloys, internal
or external parts of electrical machines, and electrical, electronic or
mechanical devices).
The repair of individual equipment will always be formed at our
headquarters or at one of the companies authorise by Business Gates Srl.
Equipment manufactured by third parties, delivered by the Customer or
by a supplier thereof for processing to business Gates Srl, and included
in the supply of the material sold by Business Gates Srl are, however,
subject to the warranty clauses provided by their relative manufacturers.
Business Gates Srl is not subject to warranty obligations for faults, failures
and/or ineciencies arising from causes such as improper installation,
voluntary or involuntary tampering, poor maintenance, neglect and
end-user inability. Modications and repairs carried out by persons not
authorised in writing by Business Gates Srl will void the warranty.
The materials replaced under warranty remain the property of Business
Gates Srl. In the event of special conditions agreed in writing between
Business Gates Srl and the Customer before the sale, we provide for
the early shipment of the replacement equipment by Business Gates
Srl; all faulty equipment must be returned within 15 days. by and at the
Customer’s expense. Otherwise all the parts will be charged at list price in
effect at the time of their shipment.
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