EN EN
ATOM & ATOMS USER MANUALUSER MANUAL ATOM & ATOMS
5150
11. LIST OF ERRORS
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ATOM USER MANUAL
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Should I have third-party liability insurance?
No, insurance is not compulsory, except for NITRO models.
Is there a minimum age required for using a BH bike?
No, any user can ride a BH bike, except for NITRO models.
11. LIST OF ERRORS
DISPLAY BH ERROR DISPLAY BH ERROR DISPLAY BH PROCESS TROUBLESHOOTING
ERROR 1 REMOTE ABNORMAL SIGNAL (# 7)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 1 REMOTE ABNORMAL SIGNAL (# 6)
ERROR 2 REMOTE COMMUNICATION (# 20)
1) MAKE SURE THE DISPLAY CONNECTOR IS CORRECTLY
PLUGGED.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 3 TORQUE SENSOR (# 24)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 3 TORQUE SENSOR (# 13)
ERROR 3 TORQUE SENSOR (# 25)
ERROR 3 TORQUE SENSOR (# 34)
ERROR 3 TORQUE SENSOR (# 35)
ERROR 3 TORQUE SENSOR (# 36)
ERROR 4 BATTERY UNDERVOLTAGE (# 2) 1) RECHARGE FULLY THE BATTERY WITH ORIGINAL
CHARGER.
2) RESTART THE SYSTEM.
3) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 4 BATTERY UNDERVOLTAGE (# 21)
ERROR 5 BATTERY OVERVOLTAGE (# 3)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 6 MOTOR HALL SENSOR (# 26)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 6 MOTOR HALL SENSOR (# 4)
ERROR 6 MOTOR HALL SENSOR (# 5)
ERROR 7 MOTOR OVERHEATED (# 19)
1) STOP RIDING AND WAIT UNTIL THE MOTOR IS COOLED.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 8
DRIVE UNIT SENSOR OVER
TEMPERATURE (# 17)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 8
DRIVE UNIT SENSOR OVER
TEMPERATURE (# 18)
ERROR 9
DRIVE UNIT CURRENT OUT OF RANGE
(LOW) (# 23)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 11 COMMUNICATION (# 27) 1) MAKE SURE THE DISPLAY CONNECTOR IS CORRECTLY
PLUGGED.
2) RESTART THE SYSTEM.
3) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 11 COMMUNICATION (# SD1)
ERROR 11 COMMUNICATION (# SD2)
ERROR 12 BATTERY DISCHARGED (# 30) 1) RECHARGE FULLY THE BATTERY WITH ORIGINAL
CHARGER.
2) RESTART THE SYSTEM.
3) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 12 BATTERY DISCHARGED (# FD)
ERROR 12 BATTERY DISCHARGED (# NED)
ERROR 14 DRIVE UNIT OVERCURRENT (# 0) 1) REDUCE THE LOAD ON THE MOTOR BY PEDALLING
LESS OR BY REDUCING THE ASSISTANCE LEVEL.
2) RESTART THE SYSTEM.
3) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 14 DRIVE UNIT OVERCURRENT (# 1)
ERROR 24 DRIVE UNIT POWER (# 37)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 24 DRIVE UNIT POWER (# 31)
ERROR 24 DRIVE UNIT POWER (# 75%)
ERROR 24 DRIVE UNIT POWER (# 50% or 25%)
ERROR 25
DRIVE UNIT SERIAL NUMBER NOT
DETECTED (# 28)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 26 DRIVE UNIT RESET CAUSE (# 29)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 30
DRIVE UNIT CURRENT OUT OF RANGE
(HIGH) (# 22)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 32 DRIVE UNIT SOFTWARE (# 9)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 32 DRIVE UNIT SOFTWARE (# 10)
ERROR 32 DRIVE UNIT SOFTWARE (# 12)
ERROR 32 DRIVE UNIT SOFTWARE (# 32)
ERROR 32 DRIVE UNIT SOFTWARE (# 33)
ERROR 33 SPEED SENSOR (# 8)
1) CHECK SPEED SENSOR AND MAGNET POSITION IN
THE WHEEL.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 34 DRIVE UNIT OVERVOLTAGE (# 16)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 35 CADENCE SENSOR (# 14)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 35 CADENCE SENSOR (# 15)
ERROR 36 LIGHTS LOW VOLTAGE (# 11)
1) CHECK LIGHT CABLES AND POTENTIAL SHORTCUT.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 193 CELL OVER VOLTAGE (# COV)
1) DISCHARGE FULLY THE BATTERY.
2) RECHARGE FULLY THE BATTERY WITH ORIGINAL
CHARGER.
3) AFTER FULLY CHARGE, KEEP CHARGER PLUGGED-IN
FOR 2 HOURS TO BALANCE THE CELLS.
4) RESTART THE SYSTEM.
5) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 194 CELL UNDER VOLTAGE (# CUV)
1) DISCHARGE FULLY THE BATTERY.
2) RECHARGE FULLY THE BATTERY WITH ORIGINAL
CHARGER.
3) AFTER FULLY CHARGE, KEEP CHARGER PLUGGED-IN
FOR 2 HOURS TO BALANCE THE CELLS.
4) RESTART THE SYSTEM.
5) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 197 OVER CURRENT CHARGE (# OCC)
1) CHECK STATUS OF THE ORIGINAL CHARGER.
2) RESTART THE SYSTEM.
3) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 198 OVER CURRENT DISCHARGE (# OCD)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 199 SHORT CIRCUIT (# SCD)
1) CHECK CHARGER CABLE STATUS.
2) RESTART THE SYSTEM.
3) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 204 TEMPERATURE CHARGING (# TCA)
1) STOP CHARGING FOR 30 MINUTES.
2) RESTART THE SYSTEM.
3) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 205 TEMPERATURE DIISCHARGING (# TDA)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
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USER MANUAL ATOM
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ERROR 11 COMMUNICATION (# 27) 1) MAKE SURE THE DISPLAY CONNECTOR IS CORRECTLY
PLUGGED.
2) RESTART THE SYSTEM.
3) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 11 COMMUNICATION (# SD1)
ERROR 11 COMMUNICATION (# SD2)
ERROR 12 BATTERY DISCHARGED (# 30) 1) RECHARGE FULLY THE BATTERY WITH ORIGINAL
CHARGER.
2) RESTART THE SYSTEM.
3) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 12 BATTERY DISCHARGED (# FD)
ERROR 12 BATTERY DISCHARGED (# NED)
ERROR 14 DRIVE UNIT OVERCURRENT (# 0) 1) REDUCE THE LOAD ON THE MOTOR BY PEDALLING
LESS OR BY REDUCING THE ASSISTANCE LEVEL.
2) RESTART THE SYSTEM.
3) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 14 DRIVE UNIT OVERCURRENT (# 1)
ERROR 24 DRIVE UNIT POWER (# 37)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 24 DRIVE UNIT POWER (# 31)
ERROR 24 DRIVE UNIT POWER (# 75%)
ERROR 24 DRIVE UNIT POWER (# 50% or 25%)
ERROR 25
DRIVE UNIT SERIAL NUMBER NOT
DETECTED (# 28)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 26 DRIVE UNIT RESET CAUSE (# 29)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 30
DRIVE UNIT CURRENT OUT OF RANGE
(HIGH) (# 22)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 32 DRIVE UNIT SOFTWARE (# 9)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 32 DRIVE UNIT SOFTWARE (# 10)
ERROR 32 DRIVE UNIT SOFTWARE (# 12)
ERROR 32 DRIVE UNIT SOFTWARE (# 32)
ERROR 32 DRIVE UNIT SOFTWARE (# 33)
ERROR 33 SPEED SENSOR (# 8)
1) CHECK SPEED SENSOR AND MAGNET POSITION IN
THE WHEEL.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 34 DRIVE UNIT OVERVOLTAGE (# 16)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 35 CADENCE SENSOR (# 14)
1) RESTART THE SYSTEM.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
ERROR 35 CADENCE SENSOR (# 15)
ERROR 36 LIGHTS LOW VOLTAGE (# 11)
1) CHECK LIGHT CABLES AND POTENTIAL SHORTCUT.
2) IF ERROR DOES NOT DISSAPPEAR, CONTACT A BH DEALER.
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