14 | Chapter 1: Introduction
Applications Support
Bio-Tek’s fully equipped Application Laboratory provides our on-staff scientists with
the means to assist you with your most difficult applications. The primary focus of our
scientists is to help you with the integration of our instrumentation and software with
your unique scientific applications.
If you are having difficulty with washing cell-based assays, integrating a unique data
reduction transformation, or just looking for a recommendation on an appropriate
fluorophore, contact Bio-Tek at the phone numbers or e-mail address listed below.
Phone Support
You can telephone the Applications Support staff between 8:30 AM and 5:30 PM
Eastern Standard Time (EST), Monday through Friday, excluding holidays.
• In the U.S. call: 888-451-5171
• Outside the U.S. call: 802-655-4740
Electronic Communication
Electronic communication is available via the following:
• E-Mail: applications@biotek.com
• Internet Site: www.biotek.com
Bio-Tek Instruments, Inc.
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