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About our Service
Your physician has prescribed the MCOT
™
Patch System for you. The MCOT system conducts beat-
by-beat analysis of your heart activity and transmits certain abnormal beats to the certied cardiac
technicians at BioTel Heart. Trained technicians review data and watch for unusual activity 24 hours a
day/ 7 days a week, and in some cases may contact your physician. Clinical reports are made available
to your healthcare professional during and at the end of your service.
To get started, review the important information in this guide, or view the instructional videos on the
monitor, or visit www.gobio.com/patients.
If you have any questions about your monitoring service or billing, please contact us:
Customer Service: 1-866-426-4401 (toll-free)
email: customerservice@gobio.com
Hours: 24 hours a day, 7 days per week
Billing Department: 1-855-572-3999 (toll-free)
email: billing@gobio.com
Hours: 9:00am - 5:00pm EST
The BioTelemetry Healthcare App
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