Bitdefender BOX - Updating the BOX and App; BOX Recovery Process

Require intervention
• New device - is displayed each time a new device connects to your BOX protected
network.
• BOX update is available - is displayed whenever a new firmware update is available
for Bitdefender BOX.
• Update BOX configuration - appears when the router has been changed (if BOX is
used as a network device).
4.6. Updating BOX
Bitdefender BOX must be updated periodically so that the devices added to the network
can benefit from improved protection and new features.
There are two types of updates:
• Firmware update. Updating the BOX software will make your Bitdefender device
work more efficiently. The update can be installed as soon as it is available in the
Notifications Center.
• Application update. An application update can improve the user interaction with the
interface of the product and add new management features. When available, the
update can be downloaded from App Store (Android users), or from Play Store (iOS
users) similarly to any other application.
4.7. Recovery function
With all configurations in order, BOX performs its functions flawless. However, there
are situations when BOX might encounter functionality issues and needs to perform
a recovery.
The BOX recovery procedure is designed to allow the system to revert to a working
condition in case of system malfunction and can be initiated in the following instances:
• a failed firmware update
• when BOX does not perform its functions correctly
In any of these cases BOX needs to be restored to a previous safe version. The process
uses a backup image of your BOX saved after the initial setup.
The recovery process can be initiated:
• automatically
29BOX Management