5. How to
5.1. How can I add a new device to the Family devices list?
When a new device connects to the BOX network you will receive a „New Device Found”
notification which can be accessed in the New section in the app. You can either access
the notification or you can set up the device from the Guest list later on.
To add the device to the Family list:
• In the Bitdefender BOX app tap the icon, then tap Devices (on Android), or tap the
icon (on iOS).
• Choose Guest.
• Tap the name of the device you want to add into the Family list.
• Tap Belongs to, then tap Family.
• Enable the Manage device option to start monitoring the device.
• Tap Back to save the changes.
Once you enable the Manage this device option, you will receive a pop-up instructing
you to install the BOX agent on the newly added device. All you have to do is simply
access http://box.install on the new device, and install the agent.
5.2. How can I change my BOX account password?
If you are logged in the Bitdefender BOX app and wish to change the password:
• In the Bitdefender BOX app tap the icon (on Adroid), or the icon (on iOS).
• Tap on the email address you used for the account.
• Tap Log Out, then tap Yes The SIGN IN screen appears.
• Tap the icon next to the PASSWORD field.
Type the email address you used to sign in and access your email inbox.
Follow the instructions to reset your password.
32How to
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