6. Handling and Safety Tips
The BOX unit and its accessories must be handled with care. Consider the following
recommendations when using BOX:
• Keep BOX away from fire, heating sources, sources of liquid, or wet locations. In case
you spill liquid or food on it, unplug BOX from the power source, wipe it clean, and
then plug it back. The software application will resume its normal activity as soon
as you reopen it.
• Do not place large or heavy objects on top of BOX to avoid breaking or crushing it.
Avoid placing BOX near large pieces of furniture.
• Do not keep the hardware component of BOX upside down (with the B letter
downwards) or on its side.
• Do not force cables into the BOX ports. Make sure that the cables match the ports
and that you place them in the port correctly in relation to the port.
• Do not use the power adapter or micro USB cable that came with BOX if they are
broken or damaged because the unit may be damaged as well. For solutions, contact
your reseller or the Bitdefender support team as described in the section “Contact
us” (p. xxxvi). In case you lose the micro USB cable that comes with the BOX, you can
replace it with any micro USB cable with a similar plug. Do not force mini USB cable
with larger plugs into the BOX micro USB port.
• In case of malfunction, do not attempt to open, dissemble, or repair the hardware
component of the BOX by yourself. You are recommended to contact your reseller
or the Bitdefender support team using the resources described in the section “Contact
us” (p. xxxvi).
• A replaced BOX unit will need recovery. For more details, refer to the section “Recovery
function” (p. 29).
• Some features for mobile devices, such as Location, Data roaming, Data usage, or
Personal Hotspot, depend on your plan and on the Wi-Fi coverage in some areas.
These features may not be available in all areas and may provide inaccurate or
incomplete results if used when the coverage is poor.
35Handling and Safety Tips
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