BIXOLON SRP-E300 Connection Manual

Ver. 1.00
- 15 -
SRP-E300/302
6. Troubleshooting
When printing doesn’t work
Check network setting
(Refer to Configuration for checking/changing the printer settings)
- IP Address
Check the band of the IP Address.
Check whether the bands of the printer and the AP(or wireless
terminals) are the same.
The first three digits of the four digit value of the IP address must be
the same.
- Subnet Mask
Check whether the subnet mask of the printer matches the one in AP
(or wireless terminal).
- Port
Check whether the port configured in the printer and the host (PC,
PDA) are the same.
PING Check
Checking IP collision
- When entering IP address manually without using DHCP, you must
check whether the corresponding IP address is used by other
equipment. The printer may not work normally when there is a
collision in the IP address.
- When the printer is turned off, carry out the Ping Test to the printer IP.
Ping TEST
- Turn off the printer.
- Select “Run” from the Windows Start menu, and then enter “cmd”.
- Enter “ARP –d” and delete ARP table.
- Enter “ping {printer IP}”.
- ARP –d, ping {IP address}

BIXOLON SRP-E300 Specifications

General

Type	POS printer
Color	No
Print technology	Direct thermal
Maximum roll diameter	83 mm
Supported paper width	80 mm
Maximum printing width	72 mm
Printing media thickness	0.062 - 0.075 µm
USB port	Yes
USB 2.0 ports quantity	1
Connectivity technology	Wired
Product color	Black
Sustainability certificates	ENERGY STAR
AC input voltage	100 - 240 V
Power source type	DC
AC input frequency	50 - 60 Hz
Internal memory	- MB
Built-in barcodes	1D, 2D, Code 39, Code 93, Code-128 Codabar Library, Data Matrix, EAN13, EAN8, ITF, PDF417, QR Code, UPC-A, UPC-E
Autocutter durability	1.5 million cuts
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Cables included	USB
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	182.4 mm
Width	132 mm
Height	128.5 mm