Black Box KV9702A User Manual

BL A C K B O X
®
Combines DisplayPort with USB peripheral
sharing in one unit.
2- and 4-port models are available.
ServSwitch DT DisplayPort KVM with USB and Audio
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax
724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence,
PA 15055-1018 • Web site: www.blackbox.com • E-mail: info@blackbox.com
Customer
Support
Information
KV9702A
KV9704A

Black Box KV9702A Specifications

General

Brand	Black Box
Model	KV9702A
Category	Switch
Language	English

Summary

Chapter 1: Specifications

Chapter 2: Overview

Key Features of the KVM Switch

System Requirements for KVM

Chapter 3: Installation Guide

Connecting the Console Peripherals

Details how to connect the monitor, keyboard, mouse, and audio peripherals to the KVM console.

Connecting Computers to the KVM

Computer Connection Steps

Explains how to connect each computer to the KVM switch using video, USB, and audio cables.

Chapter 4: Operation and Usage

Front Panel Controls

Hotkey Command Operations

Provides a comprehensive guide to using hotkey sequences for various operations like selecting computers.

Advanced Operation and Hotkeys

USB Port Rules and Alternative Hotkeys

USB Port Rule Configuration

Details the options for setting USB port rules (ON/OFF) for computer selection on the console side.

Alternative Hotkey Command Options

Appendix: Troubleshooting Guide

Troubleshooting Common Issues

Addresses common problems like non-working keyboard/mouse or new USB devices, providing causes and solutions.

Advanced Troubleshooting Scenarios

Computer Hangs During Switching

Troubleshoots computer hangs during switching, citing device initialization and enumerations issues.

Auto Scan Functionality Issues

Resolving No Video Signal Problems

Specific Troubleshooting and Support

DisplayPort 'No Signal' Error Resolution

Details the 'No Signal' issue on DisplayPort monitors, often related to sleep mode or driver initialization.

Contacting Black Box Technical Support