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18. FAQ (Frequently Asked Questions)
● How to claim the warranty?
Please write your after-sales requirements on the warranty card and send it to
the vendor.
● Can the unit be upgraded?
When AC200MAX connects with BLUETTI App via Bluetooth, the firmware
including ARM, DSP, HMI, and BMS can get upgraded online through OTA.
● Can it charge and discharge at the same time?
Yes, it supports pass-through charging. Please keep the equipment laid flat
during use, charging, and discharging.
● How to store the AC200MAX?
We recommend charging the unit to 60-80% SOC every 3 - 6 months to extend
the battery life.
19. DECLARATION
without prior notice.
● The company shall not be liable for any damage caused by force majeure,
misuse, or other abnormal conditions.
● The company shall not be liable for any accidents or damages caused by
failure to follow the precautions in the instruction manual.
● This product is not suitable for relevant equipment or machines involving
personal safety, such as automatic energy devices, Hi-Fi player devices,
emergency medical devices, etc., or for appliances requiring demanding power
reliability and security, such as aerospace equipment, trunk communication
the applicability of this product in advance.
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