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Warranty and Return Policy
BobsCNC guarantees all supplied parts for 60 days after the purchase date. If any parts are missing or
defective, the buyer must contact BobsCNC during within the 60-day time frame using the Contact Us Form
located at BobsCNC.com at: https://www.bobscnc.com/pages/contact-us).
After 60 days, no warranty is given nor will any refund be offered.
The customer has thirty (30) days from receipt of the product to request a refund on a purchase. No refund
will be offered on any purchase after thirty (30) days. To receive a refund, the customer must make their
request using the Contact Us Form at BobsCNC.com.
The kit must be returned to BobsCNC in its original unassembled condition. Customers requesting a
refund after assembling or partially assembling the kit must disassemble and repackage the kit to its original
unassembled condition. Customers who return assembled or partially assembled kits that have not been
disassembled will be charged a 15% restocking fee.
Refunds will only be processed after the kit has been received and inspected by BobsCNC. If any
parts are missing or damaged the customer agrees to pay for all required replacement parts as listed in the
E3 Replacement Part List. The cost of replacement parts will be deducted from the original purchase
price. BobsCNC will provide documentation validating any necessary deductions from the original purchase
price. Bobs CNC retains sole discretion to determine if a kit or any part of the kit is eligible for a refund.
No warranty is given nor will any refund be offered for Vectric software. Please see the “try before you buy”
on Vectric’s webpage http://www.vectric.com/downloads/trial-software.html. If the BobsCNC kit is purchased
with Vectric software, the refunded amount will reduced by the retail price of the Vectric software. Please
contact Vectric for software transfer policies.
BobsCNC does not guarantee the buyer’s ability to assemble, setup, or use our product(s). Since the quality
of any project produced using the E3 is dependent upon its proper setup and the understanding of its
operating parameters, BobsCNC does not guarantee the quality of the parts manufactured using the E3.
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