The following topics outline the use of your device’s phone app, message app and more.
Make and Answer Calls
Make a Call
The most common way to place a call is by using the phone’s keypad screen.
1. From the Home Screen, tap Phone to display the phone screen.
2. Tap the number keys on the keypad to enter the phone numb
3. Tap to call the number.
4. To end the call, tap .
Call Emergency Numbers
If your phone has network coverage, dial the emergency number and tap to make an emergency call.
This works even without a SIM card and without typing the PIN code. Although all devices are equipped
with 9-1-1 emergency calling, service limitations can impact whether this device’s location information
will be successfully transmitted during a 9-1-1 call.*
To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, swipe up and tap Emergency.
2. Tap 911 and tap .
NOTE: As long as you are in an area covered by wireless service, the emergency call is placed.
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen.
2. From the Home Screen, tap Phone > Keypad.
3. Tap 911 and tap .
NOTE: As long as you are in an area covered by wireless service, the emergency call is placed.
* Availability of 9-1-1 location services (such as Enhanced 9-1-1) may depend on upgrades to the (a) wireless
network and (b) 9-1-1 calling system that can only be installed by the local 9-1-1 response agency or public safety
answering point (PSAP); these upgrades may not be available everywhere within your carrier’s wireless coverage
area or your roaming area. This approximation of the device’s location or the transmittal of location information
may be limited or unavailable because of factors including, but not limited to: emergency situations, transmission
limits, network problems or limitations, interconnecting carrier problems, your device, buildings or tunnels, signal
strength, and atmospheric or topographical conditions. When the device’s 9-1-1 location services are active and
functioning, the device’s approximate location information is transmitted to the local 9-1-1 response agency or
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