If the software update does not fix the problem, then you will need to deliver your defective Product in
either its original packaging or in equally protective packaging to the address specified by the Coosea
customer service department, at your own expense. Coosea will pay for shipping of the replacement
Product to your location if all instructions regarding warranty services are followed; however, since
Coosea will not be able to determine whether your Product is defective or otherwise covered by this
Limited Warranty until inspection, you must agree to be charged an out of warranty fee if such inspection
reveals your Product is not covered by this Limited Warranty.
When a Manufacturer's product or part is replaced, any replacement item becomes the customer's
property and the replaced or refunded item becomes the Manufacturer's property.
Before you deliver your defective Product for warranty service, it is your responsibility to back up any
data, software or other information or materials you may have stored, preserved or loaded, remove all
personal information, and disable all security features on such Product. COOSEA IS NOT
RESPONSIBLE FOR ANY DAMAGE TO, OR THE LOSS OF ANY DATA, SOFTWARE OR OTHER
INFORMATION OR MATERIALS THAT YOU MAY HAVE STORED, PRESERVED OR LOADED ON
YOUR PRODUCT. YOU ARE SOLELY RESPONSIBLE FOR BACKING UP, DOWNLOADING, AND
REINSTALLING ANY AND ALL DATA, SOFTWARE, OR OTHER INFORMATION OR MATERIALS
CONTAINED ON YOUR PRODUCT SUBMITTED FOR WARRANTY SERVICE.
What Does This Limited Warranty Not Cover?
You may only exercise this Limited Warranty from the United States. Coosea will not send repaired or
replacement products to addresses outside the United States. If your Product is not covered by this
Limited Warranty, Coosea may offer to provide out-of-warranty service to you at Coosea's then-current
rates, which includes the cost to ship a refurbished unit to you that has the same or similar features. Do
not open the Product or attempt to repair the Product yourself; such conduct may cause damage that is
not covered by this Limited Warranty. This Limited Warranty does not cover the following:
(a) defects or damage resulting from external causes, accident, misuse, abnormal use, abnormal
conditions, improper storage, exposure to liquid, moisture, or dampness (including contact with
water, rain, or extreme humidity or perspiration), sand or dirt, neglect, or unusual physical,
electrical or electromechanical stress;
(b) scratches, dents, or other cosmetic damage, unless caused by Coosea;
(c) ordinary wear and tear, including but not limited to diminishment of consumable parts such as
batteries or protective coatings that are designed to diminish over time, unless such failure have
occurred due to a defect in materials or workmanship;
(d) defects or damage resulting from the use of Product in conjunction or connection with
accessories, products, or ancillary/peripheral equipment not furnished or approved by Coosea;
(e) defects or damage resulting from improper testing, operation, maintenance, installation, service,
modification, or adjustment not furnished or performed by Coosea or its authorized service centers,
including but not limited to installation of unauthorized software and unauthorized root access, both
of which shall void this Limited Warranty;
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