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0 276 001 USAen | (17.6.15) Bosch eBike Systems
Troubleshooting
On-board Computer Intuvia
Error Code Indicator
The components of the eBike system are continuously and
automatically monitored. When an error is detected, the re-
spective error code is indicated in text indicator d.
To return to the standard indicator, press any button on the
on-board computer 3 or on the operating unit 10.
Depending on the type of error, the drive unit is automati-
cally shut off, if required. Continued travel without assis-
tance from the drive unit is possible at any time. However,
have the eBike checked before attempting new trips.
Troubleshooting actions may be performed by the
owner except those explicitly noted as “Contact your
Bosch eBike dealer”.
Code Cause Corrective Action
410 One or more buttons of the on-board com-
puter are blocked.
Check if any buttons are blocked, e.g., by dirt or debris. Clean the
buttons, if required.
414 Operating unit connection problem Have connections and contacts checked.
418 One or more buttons of the operating unit
are blocked.
Check if any buttons are blocked, e.g., by dirt or debris. Clean the
buttons, if required.
422 Drive unit connection problem Have connections and contacts checked.
423 EBike battery pack connection problem Have connections and contacts checked.
424 Communications error among the compo-
nents
Have connections and contacts checked.
426 Internal time-out error Restart the system. If the problem persists, contact your Bosch
eBike dealer. In this error status, it is not possible to display or ad-
just the wheel circumference in the basic settings menu.
430 Internal battery pack of on-board computer
empty
Charge on-board computer (in holder or via USB port).
440 Internal error in the drive unit Restart the system. If the problem persists, contact your Bosch
eBike dealer.
450 Internal software error Restart the system. If the problem persists, contact your Bosch
eBike dealer.
490 Internal error in the on-board computer Have the on-board computer checked.
500 Internal error in the drive unit Restart the system. If the problem persists, contact your Bosch
eBike dealer.
502 Bike lighting error Check the light and the associated wiring. Restart the system. If the
problem persists, contact your Bosch eBike dealer.Do not ride in
the dark without lights.
503 Error of the speed sensor Restart the system. If the problem persists, contact your Bosch
eBike dealer.
510 Internal sensor error Restart the system. If the problem persists, contact your Bosch
eBike dealer.
511 Internal error in the drive unit Restart the system. If the problem persists, contact your Bosch
eBike dealer.
530 Battery pack error Switch off the eBike, remove the eBike battery pack and reinsert
the eBike battery pack. Restart the system. If the problem persists,
contact your Bosch eBike dealer.
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