Troubleshooting NL
Malfunction
Program does not start.
Cause and Troubleshooting
1. Switch off the device.
2. Clean the pump unit.
→
"Cleaning the detergent drawer",
Page 38
3. If the indication reappears, enable the service.
→
"Customer Service", page 56
Remark: You can start the washing program if you
deactivate the intelligent dosing system and dose
manually.
→
"Buttons", Page 25
Door cannot be
opened.
is activated.
▶
Resume the program by Centrifuge. or Drainto
choose and press Start/Refill to push.
→
"Resume program at rinse hold", page 34
Temperature is too high.
▶
Wait for the temperature to drop.
▶
→
"program cancel", page 34
Water level is too high.
▶
Start the program pump down.
Power cut.
▶
Open the door with the emergency release.
→
"Emergency release", page 55
Washing water is not
pumped out.
Drain pipe or water drain hose is clogged.
▶
Clean the drain pipe and the water drain hose.
Drain pipe or water drain hose is kinked or
pinched.
▶
Make sure that the drain pipe and the water
drain hose are not kinked or pinched.
Drain pump is clogged.
▶
→
"Cleaning the drain pump", page 39
is activated.
▶
Resume the program by Centrifuge. or Drainto
choose and press Start/Refill to push.
→
"Resume program at rinse hold", page 34
Water drain hose is connected too high.
▶
Install the water drain hose at a maximum height of 1
meter.
Pump cover not assembled correctly.
▶
Assemble the pump cover correctly.
47
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