17
Troubleshooting
Problem Solution
No system operation Make sure power cord is completely plugged into both the system and
the wall outlet.
FM reception is poor • An external antenna may be needed. Call the customer service number
inside the back cover.
• If the external antenna is not connected, be sure the switch is selecting
the telescoping antenna.
No remote control • If the system is on battery power, return to regular AC power.
• Replace the remote control battery. Follow the battery replacement
procedure on page 6.
Display does not light Return to regular AC power or press any button to briefly light the display.
CD does not play • Make sure a CD is in the compartment, label side up.
• Make sure the CD compartment is closed.
• Clean the CD as described on page 16.
CD skips If the unit is getting bumped, place it where it is less likely to be bumped
or jolted.
Customer service
For additional help in solving problems, contact Bose Customer Service.
See the inside back cover for office locations and phone numbers.
Maintaining Your Acoustic Wave
®
Music System
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