Bose Corporation; The Mountain, Framingham, Ma. 01701-9168
Service documentation available online at http://serviceops.bose.com
SERVICE BULLETIN
Date Issued: 12/14/09
Bulletin Part Number: 309505-B3
Product: SoundDock
®
10 Digital Music System.
Subject: Hardware and Software update to allow low power standby on product built before a specific date of
manufacture (list of DOM’s below).
Note: The software on the SoundDock 10 must be updated prior to this modification. Software updates
are available on the SoundDock 10 service information page (See Service Bulletin 309505-B2)
Disposition: Systems built before the DOM’s below may have the original software and original SPS board.
Symptom: System does not go into low power standby. It is also possible to have Q500 and Q501 defective
causing no power.
Reason: Possible failure of Q500 and Q501 if the system is allowed to go into the low standby mode without the
modification to the SPS board.
Solution: Update the software and perform the following modification by replacing the original parts with the new
part numbers shown in figure 1.
Reference
Designator
Original
Value
New
Value
New part number
C569 68pF Remove part -
R563 1.21K 49.9 OHM 268361-49R9
C500 33uF 47uF 306245-470EE
R510 60.4 OHM 619 OHM 133625-6190
R213 Not Populated 49.9K 191465-4992
RT300 Not Populated 10 OHM 133625-10R0
C507 1uF .33uF 257154-334J16
See next page for board layouts
Figure 1.
Page 1 of 2
Rev. 01
Example -
050425993440338AE
The first 6 characters identify the product
code - 050425
Characters 8 to 11 identify the DOM - 9344
9344 = the 344th day of 2009
DOM (date of Manufacture)
To determine the DOM, look at
the serial number located on the
bottom of the system.
Variant Date of
Manufacture
US 9344
EU 9337
DUAL VOLTAGE 9340
AP 0041
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General
Weight and Dimensions
