Bose SoundDock 10 Service Manual

Bose Corporation; The Mountain, Framingham, Ma. 01701-9168
Service documentation available online at http://serviceops.bose.com
SERVICE BULLETIN
Date Issued: 10/17/2010
Bulletin Part Number: 309505-B4
Product: SoundDock
®
10 Digital Music System.
Subject: The black plastic insulator that is adhered to the underside of the power supply shield is missing and
through hole component leads may be too close to the conductive shield.
Disposition: All systems built prior to 8/25/2010 (DOM 0238) could potentially be missing the insulator.
DOM range = All system built prior to DOM 0298
Symptom: System may fail HiPot testing. Component leads may arc to the power supply shield.
Reason: The black plastic insulator prevents the primary component leads from arcing to the secondary side of
the power supply.
Solution: Inspect the SoundDock 10 by looking under the bottom plate (system does not need to be disas-
sembled) and confirm the black plastic insulator is in place. If missing, install new insulator and shield with part
numbers shown below.
Figure 1.
Rev. 01
Example -
050425902380338AE
The first 6 characters identify the product code -
050425
Characters 8 to 11 identify the DOM - 0238
0238 = the 238th day of 2010
DOM (date of Manufacture)
To determine the DOM, look at
the serial number located on the
bottom of the system.
Viewable Black
Plastic Insulator


Part Number Description
311564-0010 Bottom Shield, Power Su
pp
l
y
311794-0010 Plastic Insulator


Bose SoundDock 10 Specifications

General

Frequency range	- Hz
RMS rated power	- W
Audio output channels	- channels
Bluetooth	Yes
Composite video out	1
Headphone connectivity	-
FM radio	No
Apple docking compatibility	iPhone, iPod
Dimensions (WxDxH)	432 x 244 x 221 mm
Cables included	AC
Product color	Silver

Weight and Dimensions

Weight	8400 g