Bose SoundTouch 20 Series III User Manual

26 - ENGLISH
TROUBLESHOOTING
Symptom Solution
Cannot connect to
network
If your network information has changed or to connect your speaker to
another network, see page 13.
Intermittent or no
audio
• Stop other audio or video streaming applications.
• Unmute or increase the volume on your speaker and mobile device.
• Unplug the power cord; reconnect after one minute.
• Restart your mobile device or computer and your router.
Cannot play
Bluetooth audio
• Set up the SoundTouch® app first and perform all updates.
• Connect a mobile device (see page 16).
• Clear your speaker pairing list (see page 18).
• Try pairing a dierent mobile device.
On your mobile device:
• Disable and re-enable the Bluetooth feature.
• Remove your speaker from the Bluetooth menu. Connect again.
• Refer to your mobile device’s documentation.
• See “Intermittent or no audio.”
Bass is too heavy
or low
Adjust the bass level of your speaker in the app:
1.
From within the app, select > Settings > Speaker Settings and
select your speaker.
2. Adjust the bass level of your speaker.

Bose SoundTouch 20 Series III Specifications

General

Control type	Buttons
Certification	CE, WEEE
Volume control	Digital
Supported radio bands	-
Built-in storage media	No
Audio formats supported	AAC, FLAC, MP3, RA-Lossless, WMA
Smartphone remote support	Yes
Internet radio services supported	Deezer, Pandora, SIRIUS Internet Radio, Spotify, TuneIn, iHeartRadio, iTunes
Mobile operating systems supported	Android, Windows Mobile, iOS
Network streaming services supported	Pandora
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (typical)	90 W
Wi-Fi standards	802.11g, 802.11b, Wi-Fi 4 (802.11n)
Headphone connectivity	3.5 mm
Apple docking compatibility	Not supported
Display type	OLED
Product color	White
Number of drivers	2
Audio output channels	2.0 channels
Cables included	AC, USB

Weight and Dimensions

Depth	104 mm
Width	314 mm
Height	188 mm
Weight	3180 g