Frequently Asked Questions
What is the best way to achieve an accurate reading from my thermometer?
ALWAYS replace the disposable lens filters with a genuine Braun lens filter to maintain accuracy and
hygiene. The use of any other brand may alter the reading.
The right ear measurement may differ from the measurement taken in the left ear. Therefore, ALWAYS
take the temperature in the same ear. The ear must be free from obstructions or excess earwax build-
up to take an accurate reading.
External factors may influence ear temperatures, including when an individual has:
Poor probe placement
Used lens filter
Dirty lens
In the cases below, wait 20 minutes prior to taking a temperature.
Extreme hot and cold room temperature
Hearing aid
Use the untreated ear if ear drops or other ear medications have been placed in the ear canal.
Use the ear that has been facing upwards, if an individual has been lying down on their side with an
ear face down on a pillow.
What is my Braun Thermometer warranty?
This 3-year limited warranty applies to repair or replacement of product found to be defective in
material or workmanship. This warranty does not apply to damage resulting from commercial,
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