Brother 9840CDW - Color Laser - All-in-One

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For Customer Service

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

In USA: 1-877-BROTHER (1-877-276-8437)

1-901-379-1215 (fax)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

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Default Chapter3
- Brother Numbers3
- For Customer Service4
- Ordering Accessories and Supplies5
- Compilation and Publication Notice6
- Usa and Canada6
- Table of Contents10
1 General Information18
- Using the Documentation18
  - Symbols and Conventions Used in the Documentation18
- Accessing the User's Guides18
  - Viewing Documentation19
- Accessing Brother Support (for Windows ® )21
- Control Panel Overview22
  - Status LED Indications25
2 Loading Paper and Documents27
- Acceptable Paper and Other Media27
- Unprintable Area32
  - Unprintable Area for Copies32
  - Unprintable Area When Printing from a Computer33
- Loading Paper and Envelopes33
- Loading Documents36
  - Using the ADF (Automatic Document Feeder)36
  - Using the Scanner Glass37
3 General Setup38
- Mode Timer38
- Paper Settings38
- Volume Settings41
- Automatic Daylight Savings Time42
- Ecology Features42
- LCD Contrast43
- Dial Prefix43
4 Security Features44
- Security44
5 Sending a Fax50
- How to Fax50
- Broadcasting (Black & White Only)52
  - Canceling a Broadcast in Progress53
- Additional Sending Operations53
6 Receiving a Fax60
- Choose the Correct Receive Mode60
- Using Receive Modes61
- Receive Mode Settings62
- Additional Receiving Operations64
7 Telephone Services and External Devices66
- Telephone Line Services66
  - Voice Mail66
  - Distinctive Ring67
    - Registering the Distinctive Ring Pattern68
    - Very Important68
- Connecting an External TAD (Telephone Answering Device)69
- External and Extension Telephones72
8 Dialing and Storing Numbers74
- How to Dial74
- Storing Numbers76
9 Remote Fax Options (Black & White Only)81
- Fax Forwarding81
- Paging82
- Fax Storage82
- PC Fax Receive83
- Changing Remote Fax Options84
  - Turning off Remote Fax Options84
- Remote Retrieval85
- Remote Fax Commands87
- 10 Polling88
  - Polling Receive88
    - Sequential Polling88
  - Polled Transmit (Black & White Only)89
    - Setup for Polled Transmit89
- 11 Printing Reports90
  - Fax Reports90
    - Transmission Verification Report90
    - Fax Journal90
  - Reports91
    - How to Print a Report91
Section III Copy93
- 12 Making Copies94
- How to Copy94
- Copy Options (Temporary Settings)95
- Out of Memory Message101
Section IV Walk-Up Printing103
- 13 Printing Photos from a Digital Camera104
- Before Using Pictbridge104
  - Pictbridge Requirements104
- Using Pictbridge104
  - Setting Your Digital Camera104
- Printing Images105
  - DPOF Printing106
- Connecting a Camera as a Storage Device106
- Understanding the Error Messages106
14 Printing Data from a USB Flash Memory Drive107
- Supported File Formats107
- Creating a PRN or Postscript ® 3™ File for Direct Printing107
- Printing Data Directly from the USB Flash Memory Drive108
- Understanding the Error Messages109
Section V Software111
15 Software and Network Features112
- How to Read HTML User's Guide112
  - For Windows112
  - For Macintosh112
- A Safety and Legal114
- B Options126
Troubleshooting and Routine Maintenance Troubleshooting130
- If You Are Having Difficulty with Your Machine130
- Troubleshooting and Routine Maintenance130
- Improving the Print Quality137
- Setting Dial Tone Detection148
- Telephone Line Interference148
- Error and Maintenance Messages149
- Routine Maintenance168
- Replacing the Consumable Items185
- Packing and Shipping the Machine210
  - Repacking the Machine211
- Machine Information218
D Menu and Features220
- On-Screen Programming220
  - Menu Table220
  - Memory Storage220
- Menu Keys220
  - Menu and Features220
  - How to Access the Menu Mode221
- Menu Table222
- Entering Text238
Specifications240
- General240
- Print Media242
- Fax243
- Copy244
- Scan245
- Print246
- Interfaces246
- Pictbridge247
- Direct Print Feature247
- Computer Requirements248
- Consumable Items249
- Ethernet Wired Network250
- Ethernet Wireless Network251
  - Authentication and Encryption for Wireless Users Only252
  - Wi-Fi Alliance Certification253
Glossary254
Index258

Brother 9840CDW - Color Laser - All-in-One - For Customer Service

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