Brother DCP-7070DW Service Manual

ii
Confidential
3.5.1 Pickup function of Paper tray does not work. ....................................................... 2-71
3.5.2 No feeding ............................................................................................................ 2-71
3.5.3 No paper fed manual feed slot (Error code 9A) .................................................... 2-72
3.5.4 Double feeding ..................................................................................................... 2-72
3.5.5 Paper jam ............................................................................................................. 2-73
3.5.6 Dirt on paper ......................................................................................................... 2-75
3.5.7 Paper feeding at an angle .................................................................................... 2-75
3.5.8 Wrinkles or creases .............................................................................................. 2-76
3.5.9 Curl in the paper ................................................................................................... 2-77
3.5.10 Prints only single side of the paper when duplex-printing .................................... 2-78
3.5.11 Cannot make print through duplex-printing .......................................................... 2-78
3.5.12 Paper size error .................................................................................................... 2-78
3.5.13 Paper size error through duplex-printing .............................................................. 2-78
3.6 Image Defect Troubleshooting .......................................................................................... 2-79
3.6.1 Image defect examples ........................................................................................ 2-79
3.6.2 Troubleshooting image defect .............................................................................. 2-80
3.7 Software Setting Problems ............................................................................................... 2-91
3.7.1 Cannot print data .................................................................................................. 2-91
3.8 Network Problems ............................................................................................................ 2-92
3.8.1 Cannot make a print through network connection
(Wireless LAN model only) (Error code DE, EE) .................................................. 2-92
3.9 Document Feeding Problems ........................................................................................... 2-93
3.9.1 No feeding ............................................................................................................ 2-93
3.9.2 Double feeding ..................................................................................................... 2-93
3.9.3 Paper jam ............................................................................................................. 2-94
3.9.4 Wrinkles ................................................................................................................ 2-95
3.10 Scanning Image Defect Troubleshooting .......................................................................... 2-96
3.10.1 Image defect examples ........................................................................................ 2-96
3.10.2 Troubleshooting image defect .............................................................................. 2-96
3.11 Troubleshooting of the Control Panel ............................................................................... 2-99
3.11.1 Nothing is displayed on the LCD .......................................................................... 2-99
3.11.2 The control panel does not work .......................................................................... 2-99
3.11.3 Lamp malfunction ................................................................................................. 2-99
3.12 Troubleshooting of FAX/Telephone Functions ............................................................... 2-100
3.12.1 FAX can't send it ................................................................................................ 2-100
3.12.2 FAX cannot be transmitted and received ........................................................... 2-100
3.12.3 No bell ring ......................................................................................................... 2-100
3.12.4 A communication error occurs ............................................................................ 2-101
3.12.5 Reception mode cannot be changed .................................................................. 2-101
3.12.6 Caller ID are not displayed ................................................................................. 2-101
3.12.7 Cannot talk on the handset ................................................................................ 2-101
3.13 PCB Problems ................................................................................................................ 2-102
3.13.1 Main PCB failure ................................................................................................ 2-102
3.13.2 Out of Memory .................................................................................................... 2-102
3.13.3 High voltage power supply PCB ASSY failure ................................................... 2-102

Brother DCP-7070DW Specifications

General

Dimensions (WxDxH)	405 x 399 x 268 mm
All-in-one functions	Copy, Print, Scan
Color all-in-one functions	Scan
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Economical printing	Yes
Duplex printing mode	Auto
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	26 ppm
Duplex print speed (black, normal quality, A4/US Letter)	5 ppm
Digital sender	No
Maximum duty cycle	- pages per month
Page description languages	BR-Script 3, PCL 6
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	11 s
Copy speed (black, normal quality, A4)	26 cpm
Scan to	E-mail, File, Image, OCR
Scanner type	Flatbed scanner
Grayscale levels	256
Input color depth	48 bit
Output color depth	24 bit
Image formats supported	BMP, JPG, TIF
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	600 x 2400 DPI
Total input capacity	250 sheets
Total output capacity	100 sheets
Multi-Purpose tray input capacity	1 sheets
Custom media width	76.2 - 216 mm
Maximum print size	216 x 406 mm
Custom media length	116 - 406.4 mm
Paper tray media types	Bond paper, Plain paper, Recycled paper
Paper tray media weight	60 - 105 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-purpose tray media types	Envelopes, Heavyweight paper, Labels, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Display	LCD
Market positioning	Home & office
Display number of lines	2 lines
Display number of characters	16
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Security algorithms	128-bit WEP, 64-bit WEP, WPA-PSK, WPA-TKIP, WPA2-PSK
Internal memory	32 MB
Processor family	ARM
Sound power level (standby)	30 dB
Sound pressure level (printing)	53 dB
AC input frequency	50 - 60 Hz
Power consumption (standby)	55 W
Power consumption (PowerSave)	1 W
Power consumption (average operating)	445 W
Package weight	13.400 g
Sustainability certificates	ENERGY STAR
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64