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Cannot Detect You installed a new ink cartridge too
quickly and the machine did not detect
it.
Take out the new ink cartridge and
re-install it slowly until it clicks.
If you are using non Brother Original
ink the machine may not detect the ink
cartridge.
Replace the cartridge with a Brother
Original ink cartridge. If the error
message remains, contact your
Brother dealer.
An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re-install it slowly until it clicks. (See
Replacing the ink cartridges
uu page 39.)
Cannot Print
Replace Ink
One or more of the ink cartridges have
reached the end of their life. The
machine will stop all print operations.
Replace the ink cartridges. (See
Replacing the ink cartridges
uu page 39.)
Check for a Printable
Disc
The disc cannot be printed on. Remove the disc and place a printable
disc on the Disc Tray. Insert the Disc
Tray into the Disc Guide and line up
the triangular marks.
Press Start.
There is no disc in the Disc Tray. Make sure a disc is correctly placed in
the Disc Tray.
Cover is Open. The scanner cover is not completely
closed.
Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover
until it clicks.
Data Remaining Print data is left in the machine's
memory.
Press Stop/Exit. The machine will
cancel the job and clear it from the
memory. Try to print again.
Disc Jam [Front] The disc jammed while printing. The
Disc Tray was automatically ejected
from the front of the machine.
Remove the Disc Tray from the Disc
Guide.
(See Disc Tray is jammed at the front
of the machine uu page 58.)
Disc Jam [Rear] The disc jammed while printing. Make sure there is enough space
behind the machine.
Lift the scanner cover. Gently push the
Disc Tray toward the back of the
machine and remove the Disc Tray.
(See Disc Tray is jammed at the back
of the machine uu page 59.)
Disc Tray did not
Feed
The Disc Tray is not inserted into the
Disc Guide.
After placing a disc on the Disc Tray,
insert the Disc Tray into the Disc
Guide and line up the triangular
marks. Press Start.
Error Message Cause Action
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