K
kclarkSep 23, 2025
Why Brother Mfps has vertical black lines when sending?
- RRhonda RobinsonSep 23, 2025
Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip.






Why Brother Mfps has vertical black lines when sending?
Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip.
What to do if Brother Mfps says 'Replace Toner'?
If your Brother Mfps displays 'Replace Toner', it means the toner cartridge is at the end of its life. Replace the toner cartridge with a new one to resume printing. Note that while memory is available, faxes will be stored.
How to fix 'Jam Inside' error on Brother Mfps?
If your Brother Mfps displays a 'Jam Inside' error, open the front cover and remove the toner cartridge and drum unit assembly. Pull out the jammed paper, and then close the front cover. If the error message persists, press Start.
How to resolve 'Cartridge Error Put the Toner Cartridge back in' on Brother Mfps?
If your Brother Mfps shows 'Cartridge Error Put the Toner Cartridge back in', it means the toner cartridge isn't installed correctly. Remove the toner cartridge and drum unit assembly, take out the toner cartridge, and put it back in the drum unit again. Reinstall the toner cartridge and drum unit assembly in the machine.
How to clear 'Jam Tray' error on Brother Mfps?
If your Brother Mfps displays a 'Jam Tray' error, it means the paper is jammed in the paper tray. Pull the paper tray out completely and remove the jammed paper. Then, put the paper tray firmly back into the machine.
Why do received faxes appear as split pages on my Brother Mfps?
Turn on Auto Reduction.
What causes 'Document Jam' on Brother Mfps and how to clear it?
If your Brother Mfps displays 'Document Jam', it means the document was not inserted or fed correctly, or the document scanned from the ADF was too long. Remove the jammed paper from the ADF unit.
Why my Brother Mfps cannot receive a fax?
If you are using a telephone answering machine on the same line as the Brother machine, make sure your answering machine is set up correctly. Set your answering machine to answer in one or two rings, record the outgoing message on your answering machine (record five seconds of silence at the beginning of your outgoing message, limit your speaking to 20 seconds, end your outgoing message with your Act. Code), set your answering machine to answer calls and set your Brother machine’s Receive Mode to External TAD. Also, make sure your Brother machine’s Fax Detect feature is turned On.
What does 'Drum End Soon' mean for Brother Mfps, and what should I do?
If your Brother Mfps displays 'Drum End Soon', it indicates that the drum unit is nearing the end of its life. Order a new drum unit before you get the Replace Drum message.
What does 'Drum !' mean on my Brother Mfps and how to fix it?
If your Brother Mfps displays 'Drum !', it could mean that the corona wire on the drum unit needs cleaning, so clean the corona wire on the drum unit. Alternatively, the drum unit or the toner cartridge and drum unit assembly might not be installed correctly. In this case, put the toner cartridge in the drum unit, then reinstall the toner cartridge and drum unit assembly in the machine.
| Duplex printing | Yes |
|---|---|
| Print technology | Laser |
| Maximum resolution | 2400 x 600 DPI |
| Duplex printing mode | Auto |
| Time to first page (black, normal) | 8.5 s |
| Print speed (black, normal quality, A4/US Letter) | 26 ppm |
| Duplex print speed (black, normal quality, A4/US Letter) | 6.5 ppm |
| Copier resize | 25 - 400 % |
| Maximum copy resolution | 600 x 600 DPI |
| Maximum number of copies | 99 copies |
| N-in-1 copy function (N=) | 2, 4, 6, 9, 16, 25 |
| Time to first copy (black, normal) | 10 s |
| Copy speed (black, normal quality, A4) | 26 cpm |
| Scan to | E-mail, File, Image, OCR |
| Scan drivers | ICA, SANE, TWAIN, WIA |
| Grayscale levels | 256 |
| Input color depth | 30 bit |
| Maximum scan area | A4 (210 x 297) mm |
| Output color depth | 24 bit |
| Maximum scan resolution | 19200 x 19200 DPI |
| Optical scanning resolution | 600 x 2400 DPI |
| Faxing | No |
| Printing colors | Black |
| Maximum duty cycle | 10000 pages per month |
| Recommended duty cycle | 250 - 2000 pages per month |
| Number of print cartridges | 1 |
| Page description languages | GDI |
| Processor family | ARM9 |
| Sound power level (standby) | 33 dB |
| Sound pressure level (printing) | 49 dB |
| Sound pressure level (quiet mode) | 45 dB |
| Paper input type | Paper tray |
| Total input capacity | 250 sheets |
| Total output capacity | 100 sheets |
| Multi-Purpose tray input capacity | 1 sheets |
| Auto document feeder (ADF) input capacity | 35 sheets |
| Custom media width | 76.2 - 215.9 mm |
| Custom media length | 127 - 355.6 mm |
| Paper tray media types | Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Thick paper, Thicker paper, Thin paper |
| Paper tray media weight | 60 - 105 g/m² |
| Non-ISO print media sizes | Executive |
| ISO A-series sizes (A0...A9) | A4, A5, A6 |
| JIS B-series sizes (B0...B9) | B5 |
| Maximum ISO A-series paper size | A4 |
| Multi-Purpose Tray media weight | 60 - 163 g/m² |
| Display | LCD |
| Product color | Black, Grey |
| Market positioning | Home & office |
| Display number of lines | 2 lines |
| Display number of characters | 16 |
| Online services supported | Evernote |
| Mobile printing technologies | Apple AirPrint, Brother iPrint & Scan, Google Cloud Print |
| Direct printing | - |
| Standard interfaces | USB 1.1, USB 2.0 |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| AC input voltage | 220 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Power consumption (max) | 1104 W |
| Power consumption (off) | 0.08 W |
| Power consumption (standby) | 60 W |
| Power consumption (PowerSave) | 6.6 W |
| Power consumption (average operating) | 480 W |
| Minimum storage drive space | 500 MB |
| Mac operating systems supported | Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks |
| Windows operating systems supported | Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64 |
| Sustainability certificates | Nordic Swan Ecolabel, Blue Angel, ENERGY STAR |
| Package depth | 567 mm |
| Package width | 517 mm |
| Package height | 414 mm |
| Package weight | 12500 g |
| Storage temperature (T-T) | 0 - 40 °C |
| Operating temperature (T-T) | 10 - 32 °C |
| Storage relative humidity (H-H) | 10 - 90 % |
| Operating relative humidity (H-H) | 20 - 80 % |
| Depth | 409 mm |
|---|---|
| Width | 398.5 mm |
| Height | 267 mm |
Describes buttons, LCD, and basic operations of the machine's interface.
Instructions for correctly loading paper into the paper tray for printing.
How to print a single document from Windows applications.
Initial checks, understanding error/maintenance messages, and status monitor use.
Troubleshooting issues related to fax and telephone line connectivity.
Steps to resolve issues with printing and scanning operations.
Procedures for finding and removing document and paper jams.











