Brother HL-5380DN User Manual

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Troubleshooting7
You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/
.
Identifying your problem 7
First, check the following: 7
 The AC power cord is connected properly and the printer is turned on.
 All of the protective parts have been removed.
 The toner cartridge and drum unit are installed properly.
 The front and back covers are fully closed.
 Paper is inserted properly in the paper tray.
 The interface cable is securely connected to the printer and the computer.
 The correct driver for the printer has been chosen and is installed.
 The computer is set up to connect to the correct printer port.
Printer does not print:
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If you did not solve your problem with the above checks, identify your problem and then go to the page
suggested below.
 LCD Messages
See LCD messages on page 127.
 Paper handling
See Paper handling on page 129 and Paper jams and how to clear them on page 130.
 Other problems
See Other problems on page 149.
Pages are printed, but there are problems with:
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 Print quality
See Improving the print quality on page 141.
 Printout is incorrect
See Solving print problems on page 148.
Troubleshooting 7

Brother HL-5380DN Specifications

General

Color	No
N-up printing	2, 4, 9, 16, 25
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Duplex print speed (black, normal quality, A4/US Letter)	6.5 ppm
Memory slots	1
Maximum internal memory	544 MB
Sound power level (standby)	35 dB
Sound pressure level (printing)	54 dB
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	800 sheets
Multi-Purpose tray input capacity	50 sheets
Maximum duty cycle	- pages per month
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 6
Custom media width	76.2 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	116 - 406.4 mm
Paper tray media types	Bond paper, Plain paper, Recycled paper
Paper tray media weight	60 - 105 g/m²
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-purpose tray media types	Bond paper, Envelopes, Heavyweight paper, Labels, Plain paper, Transparencies
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	75 W
Power consumption (printing)	675 W
Power consumption (PowerSave)	6 W
Display	LCD
Product color	Gray
Standard interfaces	Ethernet, Parallel, USB 2.0
Mac operating systems supported	Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Server operating systems supported	Windows 2000 Advanced Server, Windows 2000 Server, Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 2000, Windows 2000 Professional, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Package weight	11.980 g
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Dimensions (WxDxH)	393 x 259 x 384 mm