Brother HL-5440D User Manual

138
Troubleshooting
6
If you are having difficulty with your machine 6
Important
• For technical help, you must call the country where you bought the machine. Calls must be made from
within that country.
• If you think there is a problem with your machine, check the chart below and follow the troubleshooting
tips. Most problems can be easily resolved by yourself.
• If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
.
Printing difficulties
Difficulties Suggestions
No printout. Check that the correct printer driver has been installed and chosen.
Check to see if the LEDs are indicating any error.
(See LEDs (Light Emitting Diodes) uu page 71 and Error messages in the Status
Monitor uu page 124.)
Check the machine is online:
(Windows
®
7 and Windows Server
®
2008 R2)
Click the Start button and Devices and Printers. Right-click
Brother HL-XXXX series and click See What's Printing. Click Printer and make
sure Use Printer Offline is unchecked.
(Windows Vista
®
and Windows Server
®
2008)
Click the Start button, Control Panel, Hardware and Sound, and then Printers.
Right-click Brother HL-XXXX series. Make sure that Use Printer Offline is
unchecked.
(Windows
®
XP and Windows Server
®
2003)
Click the Start button and choose Printers and Faxes. Right-click
Brother HL-XXXX series. Make sure that Use Printer Offline is unchecked.
Contact your administrator to check your Secure Function Lock settings.
(HL-5450DN(T) only)
Check that if the machine is in Power Down mode.
Press any key on the control panel, and then re-send print data.
(See Power Down mode uu page 87.)
The machine is not printing or
has stopped printing.
Press Cancel.
The machine will cancel the print job and clear it from the memory. The printout may
be incomplete.
The headers or footers appear
when the document displays
on the screen but they do not
show up when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this.
(See Unprintable area when printing from a computer uu page 7.)
The machine prints
unexpectedly or it prints
garbage.
Press Cancel to cancel print jobs.
Check the settings in your application to make sure it is set up to work with your
machine.

Brother HL-5440D Specifications

General

Color	No
N-up printing	2, 4, 9, 16, 25
Duplex printing	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	38 ppm
Duplex print speed (black, normal quality, A4/US Letter)	9 ppm
Maximum duty cycle	- pages per month
Recommended duty cycle	500 - 3500 pages per month
Number of print cartridges	1
Processor family	Star Sapphire
Sound power level (standby)	34 dB
Sound pressure level (printing)	59 dB
Sound pressure level (quiet mode)	54 dB
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	800 sheets
Total number of input trays	2
Multi-Purpose tray input capacity	50 sheets
Custom media width	76.2 - 215.9 mm
Maximum print size	216 x 356 mm
Custom media length	127 - 355.6 mm
Paper tray media types	Plain paper, Recycled paper
Paper tray media weight	60 - 105 g/m²
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-purpose tray media types	Bond paper, Envelopes, Heavyweight paper, Labels, Plain paper, Recycled paper
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Standard interfaces	Parallel, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.4 W
Power consumption (standby)	4.7 W
Power consumption (printing)	665 W
Power consumption (PowerSave)	0.7 W
Package weight	11.800 g
Sustainability certificates	ENERGY STAR
Harmonized System (HS) code	84433210

Weight and Dimensions

Dimensions (WxDxH)	371 x 384 x 245 mm