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Kendra HancockSep 5, 2025
What to do if my Brother HL-5470DW shows a Cartridge Error?
- AAnthony AguilarSep 5, 2025
If your Brother Printer displays 'Cartridge Error', it might mean the toner cartridge isn't correctly installed. To fix this, pull out the drum unit and toner cartridge assembly, remove the toner cartridge, and reinsert it into the drum unit. Then, put the drum unit and toner cartridge assembly back into the printer. If the problem persists after this, the manual suggests contacting Brother Customer Service.