Brother MFC-297C User Manual (English)

Questions and Answers:

C
Claudia Peterson DDSSep 9, 2025
Why Brother Fax Machine printing appears dirty or ink seems to run?
- B
  Brianna GutierrezSep 9, 2025
  If your Brother Fax Machine's printing appears dirty or the ink seems to run, try the following: * Make sure you are using the recommended types of paper and avoid handling the paper until the ink is dry. * Ensure you are using Brother Original Innobella™ ink. * If using photo paper, verify that you've set the correct paper type, especially if printing from your PC, by adjusting the Media Type in the Basic tab of the printer driver.
A
Angela ValentineAug 23, 2025
Why Brother MFC-297C cannot send a fax?
- J
  julie76Aug 23, 2025
  If your Brother Fax Machine is unable to send a fax, try the following: * Check the line cord connection. * Make sure that the Fax key is illuminated. * Ask the other party to check that the receiving machine has paper. * Print the Transmission Verification Report and check for an error.
M
Megan PowellAug 25, 2025
Why Brother Fax Machine has no printout?
- K
  Krystal ChavezAug 25, 2025
  If your Brother Fax Machine isn't printing, here are some things to check: * Ensure the interface cable is securely connected to both the machine and your computer. * Verify the machine is plugged in and not in Power Save mode. * See if the LCD shows any error messages. * Check if any ink cartridges are empty. * Confirm the correct printer driver is installed and selected. * Make sure the machine is online by going to Start, then Printers and Faxes, and ensuring ‘Use Printer Offline’ is unchecked for your Brother MFC-XXXX model. * Note: If you're using Print Odd Pages and Print Even Pages settings, an error message might appear but will disappear after the machine restarts printing.
M
michaelherringAug 27, 2025
Why is the print quality poor on my Brother MFC-297C?
- J
  Jennifer Dickson MDAug 27, 2025
  Poor print quality on your Brother Fax Machine can stem from several factors: * Using non-genuine Brother ink can cause print quality issues, so always use Genuine Brother Consumables. * Ensure the Printer Driver or Paper Type setting matches the paper you're using. * Also, make sure your ink cartridges are fresh, as expired or improperly stored cartridges can cause clogging. Brother Original cartridges are usable for up to two years in their original packaging, and cartridges should be used within six months of being installed. * Using Brother Original Innobella™ Ink is also recommended. * The environment should be between 20° C to 33° C. * Try using the recommended types of paper.
J
Jamie Greene DVMAug 27, 2025
What to do if my Brother Fax Machine prints blank pages?
- J
  Jonathon MartinAug 27, 2025
  If your Brother Fax Machine is printing blank pages, try cleaning the print head.
N
Nathan BallAug 29, 2025
How to fix white horizontal lines appearing in text or graphics on Brother MFC-297C Fax Machine?
- M
  Maria PalmerAug 29, 2025
  If you're seeing white horizontal lines in your Brother Fax Machine's printouts, try these solutions: * Clean the print head. * Ensure you are using Brother Original Innobella™ ink. * Try using the recommended types of paper.
J
Jessica MejiaSep 14, 2025
Why Brother Fax Machine printed pages are not stacked neatly?
- J
  Jason HernandezSep 14, 2025
  If printed pages from your Brother Fax Machine are not stacking neatly, make sure you are using the paper support flap.
A
Andrew BoltonSep 12, 2025
What to do if Brother MFC-297C stains appear on the reverse side or at the bottom of the page?
- B
  Brooke EdwardsSep 12, 2025
  If stains appear on the reverse side or at the bottom of pages from your Brother Fax Machine, ensure the printer platen is not dirty with ink and make sure you are using the paper support flap.
N
Nicholas CallahanSep 7, 2025
How to fix printed text or images being skewed on Brother MFC-297C?
- M
  michael59Sep 8, 2025
  If printed text or images are skewed on your Brother Fax Machine, ensure the paper is loaded correctly in the paper tray and the paper side guides are adjusted correctly. Also, make sure the Jam Clear Cover is closed properly.
J
Joseph ReynoldsSep 4, 2025
How to fix smudged stain at the top center of the printed page from Brother MFC-297C?
- D
  Dr. Kerri MitchellSep 4, 2025
  If you notice a smudged stain at the top center of pages printed by your Brother Fax Machine, make sure the paper isn't too thick or curled.

Brother MFC-297C Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	30 ppm
Digital sender	No
Number of print cartridges	4
Scan to	E-mail, File, Image, OCR
Grayscale levels	256
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	20 cpm
Faxing	Mono faxing
Fax memory	170 pages
Modem speed	14.4 Kbit/s
Fax coding methods	JPEG, MH, MMR (Fax coding method), MR
Multi-Purpose tray	Yes
Total input capacity	100 sheets
Total output capacity	50 sheets
Multi-Purpose tray input capacity	15 sheets
Compatible memory cards	SD, SDHC, xD
Maximum print size	216 x 297 mm
Media weight (tray 1)	80 g/m²
Maximum ISO A-series paper size	A4
Dimensions (WxDxH)	390 x 375 x 180 mm
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	copy, print, scan
Compatible operating systems	2000/ XP/ XP Professional X64/ Windows Vista Mac OSX 10.2.4 +
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Bundled software	ScanSoft PaperPort 11SE Presto! PageManager 7
Market positioning	Home & office

Summary

Approval Information and Publication Notice

Approval Information

Details product approval, warranty, and country of use.

Compilation and Publication Notice

Information about the manual's compilation and content changes.

General Information

Using the Documentation

Guidance on how to effectively use the user manual.

Symbols and Conventions

Explanation of symbols and conventions used throughout the manual.

Accessing Software User's Guide

Instructions to find and access the software user's guide.

MFC-290C Control Panel Overview

Description of the control panel keys and their functions.

Loading Paper and Documents

Loading Paper and Other Print Media

Steps for loading paper and other print media into the tray.

Printable Area

Defines the printable and unprintable areas on paper.

Acceptable Paper and Other Print Media

Lists types of paper and media suitable for the machine.

General Setup

Power Save Mode

How to enter and exit Power Save mode for energy saving.

Power Save Settings

Customizing Power Save mode behavior and fax reception.

Mode Timer

Setting the time before the machine returns to Fax mode.

Security Features

TX Lock

Prevents unauthorized access to machine functions.

Setting and Changing TX Lock Password

Procedures for setting up and modifying the TX Lock password.

Turning TX Lock On/Off

Instructions for enabling or disabling the TX Lock feature.

Sending a Fax

Entering Fax Mode

Steps to activate the fax function on the machine.

Faxing from the ADF

How to send faxes using the Automatic Document Feeder.

Faxing from the Scanner Glass

Instructions for faxing documents placed on the scanner glass.

Receiving a Fax

Receive Modes

Overview of different modes for receiving faxes.

Choosing the Receive Mode

Guide to select the appropriate receive mode for your needs.

Receive Mode Settings

Configuration options for receive modes like Ring Delay.

Telephone and External Devices

Voice Operations

Making voice calls using the machine's telephone features.

Telephone Services

Settings related to telephone line types and services.

Connecting an External TAD

How to connect an external telephone answering device.

Dialling and Storing Numbers

How to Dial

Methods for dialling phone and fax numbers.

Storing Numbers

Procedures for storing numbers in Speed Dial and Groups.

Fax Redial

How to redial the last called number automatically or manually.

Printing Reports

Fax Reports

Details on printing Transmission Verification Reports and Fax Journals.

How to Print a Report

Steps to print various types of reports from the machine.

Making Copies

Entering Copy Mode

How to activate the copy function on the machine.

Making Single and Multiple Copies

Steps for making one or multiple copies of a document.

Copy Options

Settings for temporary adjustments to copy quality and layout.

Printing Photos from Memory Card or USB Flash Drive

PhotoCapture Center™ Operations

Overview of the PhotoCapture Center™ feature.

Printing from Memory Card/USB Drive without PC

How to print photos directly from digital media.

Getting Started

Initial steps for inserting media and using PhotoCapture.

Printing Photos from a Camera

Printing Photos Directly from PictBridge Camera

Connecting and printing from PictBridge compatible digital cameras.

PictBridge Requirements

Essential points to avoid errors when using PictBridge.

Printing Photos Directly from Digital Camera (Without PictBridge)

Printing photos from cameras using USB Mass Storage mode.

Software Features

How to Read HTML User's Guide

Instructions for navigating and reading the HTML user guide.

Software Features Overview (Windows/Macintosh)

Lists available software features for Windows and Macintosh.

Safety and Legal

Choosing a Location

Guidelines for selecting a safe and suitable placement for the machine.

To Use the Machine Safely

Essential safety precautions for operating and maintaining the machine.

Important Safety Instructions

Comprehensive list of safety instructions to prevent hazards.

Troubleshooting and Routine Maintenance

Troubleshooting Printing Issues

Solutions for common printing problems like no printout or poor quality.

Troubleshooting Fax Issues

Guidance for resolving fax sending and receiving problems.

Routine Maintenance

Procedures for cleaning and maintaining the machine.

Menu and Features

On-Screen Programming

Explanation of how to use the LCD for machine programming.

Menu Table

A comprehensive list of menu selections and options.

Specifications

General Specifications

Technical details on printer type, memory, LCD, and power.

Dimensions and Weight

Physical size and weight specifications of the machine.

Noise and Environmental Specifications

Noise levels, operating temperature, and humidity requirements.

Glossary

Glossary Terms (A-E)

Definitions of terms related to ADF, Auto Reduction, Broadcasting, etc.

Glossary Terms (F-M)

Definitions of terms related to Fax, Ink cartridges, Jacks, Jams, etc.

Glossary Terms (O-T)

Definitions of terms related to Paper, PictBridge, Scanning, Speed Dial, etc.

Glossary Terms (U-W)

Definitions of terms related to Transmission, User Settings, Volume, Windows, etc.

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