Brother MFC-J2720 - User Manual

Other manuals for Brother MFC-J2720

Service Manual356 pages

Guide13 pages

Product Safety Guide26 pages

Web Connect Guide74 pages

Questions and Answers

J
Jessica WolfeAug 17, 2025
Why does my Brother Printer say 'Cannot Detect' ink cartridge?
- N
  Nicole ConwayAug 17, 2025
  Your Brother Printer might display 'Cannot Detect' for several reasons. It could be due to: * Installing the ink cartridge too quickly. * Incorrect installation of the ink cartridge. * Reinstalling a used ink cartridge. * Using non-Brother Original ink. * The ink cartridge needing replacement. * An air bubble in the new ink cartridge. * Installing the wrong Brother model ink cartridge. Try reinstalling the cartridge slowly and firmly. If using a non-Brother cartridge, replace it with a genuine Brother ink cartridge. Ensure you're using the correct model.
D
davislisaAug 19, 2025
What causes paper jams during duplex printing on a Brother MFC-J2720 All in One Printer?
- M
  Melissa BartonAug 20, 2025
  A paper jam during duplex printing may occur because the recording papers are fed in reverse on the platen when switchback drive is started, triggering switchback sensor as paper feeding condition.
R
ricardoharperAug 22, 2025
What causes paper jams when ejecting duplex prints on a Brother MFC-J2720?
- S
  sheila37Aug 22, 2025
  Paper jams during duplex ejecting can occur if the recording paper is longer than 840 mm when ejecting.
F
fletcherjeremyAug 25, 2025
Why does my Brother MFC-J2720 jam during duplex printing?
- A
  Andrew SchneiderAug 26, 2025
  A paper jam during duplex-printing may occur if the registration sensor does not detect paper feed within specified pulse numbers in the second side paper re-feed.
M
Mary HeathAug 28, 2025
How to fix B&W 1-sided Print Only Replace ink on Brother Printer?
- A
  arogersAug 28, 2025
  If your Brother Printer is only printing in black and white and displays a 'Replace ink' message, it means that one or more of the colour ink cartridges have reached the end of their life. Replace the ink cartridges.
X
xdanielsAug 30, 2025
How to fix Brother MFC-J2720 All in One Printer not displayed in the printer list?
- G
  Gregory MorrisAug 30, 2025
  If your Brother All in One Printer is not displayed in the printer list, make sure that your Brother machine is turned on. Also, confirm the network settings. You may also try moving the mobile device closer to the wireless access point/router, or to your Brother machine.
A
Andrew CaldwellSep 2, 2025
What to do if Brother MFC-J2720 prints only first page from iOS device?
- B
  beardashleySep 2, 2025
  If your Brother All in One Printer prints only the first page when printing a multiple-page document from an iOS device, ensure that you are running the latest version of iOS.
A
Adam WhiteSep 5, 2025
Why is my Brother All in One Printer defective during duplex-printing?
- L
  Lisa GibsonSep 5, 2025
  Your Brother All in One Printer may be defective during duplex-printing because the switchback sensor detects a paper feed condition at out of specified timing during switchback.
E
Evan MeyersSep 7, 2025
What causes a Brother All in One Printer to be defective during duplex-printing?
- K
  Kimberly FrancisSep 7, 2025
  A Brother All in One Printer may be defective during duplex-printing if the registration sensor detects a paper feed condition at out of specified timing during switchback.
M
Marcus DuncanSep 10, 2025
Why does my Brother MFC-J2720 show a recording paper size error during duplex printing or copying?
- P
  pkingSep 12, 2025
  A recording paper size error during duplex-printing/duplex-copying can occur in your Brother All in One Printer if: - The paper width is wider than 301.5 mm (detected by the paper width sensor). - The paper width is narrower than 95.5 mm (detected by the paper width sensor). - The paper length is longer than 245.9 mm (detected by the registration sensor). - The paper length is shorter than 143.5 mm (detected by the registration sensor).

Summary

General Information

Control Panel Overview

Loading Paper

Loading Paper in the Paper Tray #1

Details loading paper into the primary tray, including orientation and size options.

Loading Paper in Paper Tray #2

Loading Paper in the Multi-Purpose Tray

Loading Paper in the Manual Feed Slot

Loading Documents

Using the ADF

Details on how to use the Automatic Document Feeder for scanning multiple pages.

Using the Scanner Glass

Printing from a Computer

How to Print a Document

Step-by-step guide on installing the driver and printing documents from a computer.

Copying

How to Copy

Scanning to a Computer

Scan to PDF using ControlCenter4

Detailed guide for scanning documents to PDF format using the ControlCenter4 software.

Printing Photos from Memory Card or USB

PhotoCapture Center Operations

Sending a Fax

How to Send a Fax

Step-by-step instructions for sending faxes using the ADF or scanner glass.

Receiving a Fax

Receive Modes

Choose the Receive Mode

Provides a diagram and steps to select the appropriate fax receive mode (Fax Only, Fax/Tel, Manual, External TAD).

Routine Maintenance

How to Clean and Check the Machine

Cleaning the Scanner Glass

Checking the Print Quality

Procedures to check and improve print quality by printing a test sheet and cleaning nozzles.

Checking the Print Alignment

Steps to adjust print alignment to correct blurred text or skewed images.

Troubleshooting

Identifying the Problem

Error and Maintenance Messages

Explains common error messages and their causes and actions.

Error Animations and Fax Transfer

Error Animations

Transferring Faxes or Fax Journal Report

Transferring Faxes to Another Fax Machine

Transferring Faxes to Your PC

Document Jams

Transferring the Fax Journal Report to Another Fax Machine

Document Jam

Detailed steps to clear document jams from the ADF and its components.

ADF Jam Clearing

Small Document Jammed in ADF

Document Jammed Inside the ADF

Printer Jam or Paper Jam

Printer Jam;Paper Jam Procedures

Printer Jam;Paper Jam Clearing

Printer Jam or Paper Jam

Continues detailed steps for removing paper jams, including from the scanner cover area.

Additional Paper Jam Clear Operations

Special procedures for clearing repeated paper jams or scraps.

Troubleshooting Wireless LAN Setup

Wireless LAN Report

Explains how to interpret the wireless LAN report and troubleshoot connection failures.

Machine Difficulty Troubleshooting

Printing Difficulties

Addresses issues like headers/footers not printing and slow print speed.

Print Quality Difficulties

Covers problems like poor print quality, blurred text, and skewed images.

Paper Handling Difficulties

Troubleshooting steps for photo paper feeding, multiple pages feeding, and paper jams.

Printing Received Faxes

Telephone Line or Connections

Troubleshooting steps for dialling issues and the machine not answering calls.

Fax Receiving Difficulties

Receiving Faxes

Solutions for problems like inability to receive faxes, interference, and incorrect receive modes.

Fax Sending and Call Handling

Sending Faxes

Troubleshooting steps for sending faxes, including transmission errors and poor quality.

Handling Incoming Calls

Brother MFC-J2720 Specifications

General

Print Technology	Inkjet
Functionality	Print, Copy, Scan, Fax
Connectivity	USB, Ethernet, Wi-Fi
Automatic Document Feeder (ADF)	Yes
ADF Capacity	35 sheets
Print Speed (Black)	22 ppm
Print Speed (Color)	20 ppm
Paper Capacity	250 sheets
Display	2.7 inch Color Touchscreen
Duplex Printing	Yes
Scanning Resolution	1200 x 1200 dpi
Paper Sizes	A4, A5, A6, Letter, Legal
Mobile Printing	Brother iPrint&Scan, Google Cloud Print, Apple AirPrint
Copy Resolution	600 x 300 dpi (Black), 600 x 300 dpi (Color)
Fax Resolution	200 x 200 dpi