What to do if my Brother Printer says 'Cannot Print Replace ink'?
If your Brother printer displays 'Cannot Print Replace ink', it means one or more ink cartridges are depleted. Replace the indicated ink cartridges to resume printing.
How to fix 'Jam A Inside/Front' error on Brother Printer?
If your Brother printer displays 'Paper Jam A Inside/Front Repeat Jam A Inside/Front', it indicates that paper is stuck inside the machine. Remove the jammed paper, ensuring the paper length guide is set to the correct paper size.
Why does my Brother Printer say 'No Paper Fed' and how do I fix it?
If your Brother printer shows 'No Paper Fed', it means the printer is either out of paper, or the paper isn't loaded correctly. Refill the paper tray or remove and reload the paper correctly, following the on-screen prompts.
What to do if Brother Printer says 'Wrong Ink Colour'?
General| Type | all in one |
|---|---|
| Color | black |
| Touch Screen | yes |
| Display Size | 2.7 inches |
| Tray Capacity | 100 |
| Output Tray Capacity | 50 |
| Automatic Document Feeder Capacity | 20 sheets |
| Paper Size | legal |
| Paper Handling | input tray-100 sheets, photo tray-20 sheets, adf-20 sheets, bypass tray-1 sheet |
| Printing Method | color |
| Color Print Speed | 10 pages per minute |
| Mono Print Speed | 12 pages per minute |
| First Page Print Time | 7 seconds |
| Print Resolution Mono | up to 6000 x 1200 |
| Print Resolution Color | up to 6000 x 1200 |
| Media Types | bp71gltr, bp71gp20, bp60mpltr |
| Two-Sided Printing | no |
| Maximum Number of Pages Per Month | up to 2, 500 |
| Reduction and Enlargement | yes |
| Photo Printing | yes |
| Scanner Type | flatbed |
| Scan Resolution | up to 2400 x 1200 |
| Copier Resolution Mono | up to 2400 x 1200 |
| Copier Resolution Color | up to 2400 x 2400 |
| Fax Function | yes |
| Cartridges | lc20ebk, lc20ec, lc20em, lc20ey |
| Number Of Cartridges | 4 |
| Number of Ink Tanks | 1 |
| Internal Memory | yes |
| Memory Card | no |
| Network | wired, wireless |
| Connectivity | apple airprint, brother iprint&scan, google cloud print, mopria print service, nfc, wi-fi direct |
| OS Compatibility | pc: windows 10, 8.1, 8, 7, windows vista, xp home, xp professional; windows server 2012, 2012 r2, 2008, 2008 r2, 2003, 2003 r2; mac: os x v10.10.x, 10.9.x, 10.8.5 |
| Mobile Devices Connection | yes |
Weight and Dimensions| Depth | 16.5 inches |
|---|---|
| Height | 16.5 inches |
| Width | 13.4 inches |
| Net Weight | 18.3 pounds |
Lists the specific Brother machine models for which this User's Guide is applicable.
Explains symbols and conventions used in the User's Guide for clarity on warnings and instructions.
Lists registered trademarks and product names of companies mentioned in the manual.
Provides crucial notes on product usage, regional regulations, and software representation for accurate understanding.
Details initial checks before printing, selecting paper type, and understanding simultaneous operations.
Describes the components of the control panel, including the NFC logo, LCD, and touchpanel buttons.
Explains the two home screens, icons, and functions accessible via the LCD display for user interaction.
Details the settings menu accessed via the Touchscreen for DCP-J785DW and MFC-J985DW models.
Explains how to interact with the touchscreen, including pressing and scrolling for navigation.
Guides on launching Brother Utilities application on Windows for accessing Brother applications.
Covers procedures for loading various types of paper into different trays and slots for printing.
Details loading documents for scanning or copying using the ADF or scanner glass.
Lists various printing tasks that can be performed from a Windows computer using the printer driver.
Lists various printing tasks that can be performed from a Macintosh computer.
How to initiate scanning directly from the Brother machine's control panel without a computer.
Overview of different methods to scan photos and documents using a Windows computer.
Describes various methods for scanning photos and documents using a Macintosh computer.
Instructions on how to copy documents using the scanner glass or the Automatic Document Feeder.
Explains how to adjust the enlargement or reduction ratio for copied documents.
How to sort multiple copies of a document into the correct order for stacking.
Guide for making N in 1 copies or creating posters by dividing documents into sections.
Information on copying documents onto both sides of the paper to save paper.
Instructions for copying both sides of an identification card onto a single page.
Using Ink Save Mode to print lighter colours and emphasize outlines, saving ink.
Lists various copy settings like Quality, Paper Type, Paper Size, Density, etc.
Overview of fax sending methods: manual, broadcasting, delayed, and PC-FAX.
Overview of features for receiving faxes, including mode settings and preview.
Information related to voice operations and managing fax numbers for communication.
Covers telephone line types and external devices like TADs for fax and voice communication.
Options for managing and printing fax reports for transmission verification and journals.
Overview of PC-FAX functionality for sending and receiving faxes via computer.
Printing photos directly from digital cameras or USB drives without using a computer.
Instructions for copying photos from memory cards or USB drives to a computer.
Printing and editing photos using various features within ControlCenter4 software.
Recommends CD-ROM setup and provides info on connection types and network features.
Configuring and managing network settings using management utilities like BRAdmin.
Details alternative methods for connecting the machine to a wireless network.
Information on advanced network functionalities and features for optimal performance.
Provides advanced technical details and reset options for network settings.
Enables access lock feature to prevent unauthorized access to machine settings and passwords.
Explains how the machine interacts with web services for uploading/downloading images and files.
Details Brother Web Services for scanning, printing, cloud saving, and managing received faxes.
Using Google Cloud Print service to print from any network-compatible device without driver installation.
Wirelessly printing from iPad, iPhone, iPod touch using Brother AirPrint without drivers.
Using Mopria® Print Service for direct printing from Android devices on the same network.
Using Brother iPrint&Scan app to print and scan from various mobile devices.
Enables simple transactions and wireless connections between devices via NFC.
Using ControlCenter4 software for quick access to frequently used applications and features.
Using Brother's ControlCenter2 software for scanning photos and saving them in various formats.
Lists common error messages, their causes, and suggested actions for resolution.
Troubleshooting steps for document jams in the ADF unit, including removal instructions.
Instructions for locating and removing jammed paper from various parts of the machine.
General troubleshooting advice and topics to check when facing machine issues.
Lists printing difficulties like no printout, slow speed, and poor quality, with suggested solutions.
Covers issues with dialling, machine not answering, and incoming call handling.
Addresses copying and scanning difficulties, including black lines, blank copies, and software errors.
Troubleshooting common network issues like connection failures or software conflicts.
Instructions to check the machine's serial number, firmware version, and update status.
Guides on how to reset the machine to its original factory default settings.
Step-by-step guide for replacing ink cartridges, including handling and warnings.
Overview of cleaning procedures for scanner, print head, rollers, and exterior parts.
Guides for checking print quality, alignment, ink volume, and machine status via software.
Adjusts paper feed to reduce vertical lines, available for Plain paper.
Instructions for safely packing and shipping the machine, including print head parking.
Customizes machine settings and features directly via the control panel's LCD.
Guides on customizing machine settings using computer software like Remote Setup.
General specifications covering printer type, memory, dimensions, weights, and noise level.
Instructions for entering text using the touchscreen keyboard, including character cycling and corrections.
Details ink cartridge types, service life, replacement supplies, and Innobella product information.
Explains the quality and environmental benefits of using recycled paper.
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